S&S Hostel

The staff were genuinely kind and tried to help when I reported finding bugs in my room. After I showed them evidence of bed bugs, they moved me to a different room in another wing of the property, which I appreciated. One staff member was sympathetic because she had experienced bites herself and even shared medication that had been prescribed to help with the itching. The owner's husband also offered assistance with laundering and treating my clothing. The atmosphere is very relaxed and informal. The people staying and working there were generally friendly, welcoming, and easy to talk to. I could see that the staff were trying to do their best with the resources available to them.

Unfortunately, the bed bug issue had a significant impact on my stay. I experienced multiple bites and substantial swelling that later required medical attention. Based on conversations during my stay, the issue appeared to be recurring despite ongoing efforts to address it. For travelers, bed bugs create a serious problem because belongings may need to be cleaned, treated, isolated, or even discarded to avoid bringing the problem to future accommodations. I was also disappointed that smoking appeared to occur regularly in or near common areas despite the property being described as non-smoking. As someone sensitive to cigarette smoke, this made the environment uncomfortable. The hostel operates in a very informal manner. Some check-in and passport procedures appeared to be handled through personal phones rather than what I would consider a more formal hospitality process. While the people involved were friendly and trustworthy in my experience, I would have preferred more professional procedures for handling guest information. The kitchen facilities were limited, with few utensils available, no stove or oven, and cleanliness standards that could be improved. Overall, while the staff were kind, the property felt under-resourced and lacking some of the operational standards and maintenance that many travelers would expect from a hostel.

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Gostei funcionário João, que é uma pessoa muito responsável e atenciosa.

I couldn’t stay there so I canceled my booking. The vibe was bad and the people staying there were definitely intoxicated

I didn’t liked anything.

Die Betten waren ok. Personal normal.

Außer den Betten, alles. Die Gemeinschaftsräume sehr dreckig. In dem was sich Küche nannte türmte sich das Geschirr. Die Unterkunft sehe renovierungsbedürftig.

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