Mini Hostel in Lisbon

La ubicación

La terraza no estaba disponible

Excelente localização

Banheiro compartilhado muito pequeno

Det var tæt på alameda metro station. Personalet var super service minded

Manglende aircondition. Der var meget varmt i værelset

The terrace

Nothing

Great place, clean rooms, kind and caring staff.

Location is a bit far, but considering the price it is okay.

Era in una posizione strategica vicino alla stazione della metropolitana e la proprietaria era molto gentile e disponibile.

Non era molto curata nei dettaglia, ad esempio la nostra stanza aveva il bagno in camera ma la porta non si chiudeva bene.

The location and access to public transport were a plus, and the general cleanliness of the room was adequate for a hostel standard. Unfortunately, these positives were overshadowed by severe maintenance and potential safety issues that forced us to abandon our stay and book alternative accommodation immediately.

The property was unlivable for us due to several unresolved issues: ​1. Amenities & Support Interaction: Upon discovering there was no hot water, we contacted Booking.com support. The host responded through support, claiming that hot water in the shower would arrive after a 3 to 5-minute wait. To be clear, we did not try this. However, looking at the faucets, when turning the faucets entirely to the hot setting, no water came out at all, making a waiting period physically irrelevant. If a mixer tap only has waterflow when turned to the cold setting, there is either a complete lack of warm water plumbing, or a lack of pressure in the hot water system. We took a video to document this complete lack of water flow but do to us only beeing able to upload photos, you'll only be able to see two photos of the same tap. Turned to the fully hot setting on one, and the fully cold setting on the other picture. Furthermore, the showerhead was in a sorry state. with water coming out from all directions. ​2. Broken Locks: The bathroom door to the shared bathroom was defective and could not be locked. The provided key turned endlessly without engaging the lock with the door frame. Once again, this can only be visualised by video. ​3. Safety Concerns: We documented two potential safety hazards in the unit: an electrical wall outlet physically dangling from the ceiling, and a paper towel left inside the gas stove. ​4. Host Communication: After leaving, we reached out to the host directly to resolve this, we asked for a refund and informed the host directly about our findings, but our messages have been completely ignored. ​I highly recommend future guests verify these specific issues have been repaired before booking.