Upton Lakes Lodges

nothing

the lodge was disgusting and looked like it had not been cleaned in a while also very rundown inside and out

We loved how cozy and homely our Lodge was. Our 4 days/nights there were exceptionally comfortable. There are 2 outdoor decks to provide space to sit out and enjoy the beautiful country setting.

The check-out time of 9am is understandable but earlier than usual check-out times.

Self catered Close to Upton Barn wedding venue

Could be a little cleaner but a countryside location

The properties views were sensational, the bed was really comfy and the space provided is very big.

The hot tub was not cleaned prior to our arrival, the site manager claimed it was run off of a borehole hence why there was sand in there. After asking for something to clean it myself as he would not get the cleaners to come up was told there was nothing he could do and was quite rude about it. If that is the genuine case then there should be some information explaining this so that it does not come across as unclean. After using my own initiative and cleaning the hot tub myself the ‘sand’ disappeared and did not return unlike what the site manager told me would happen. The oven tray and rack in side of the oven were covered in grease and grime, I had to scrub at this myself before usage, which is not what you expect to be doing when on holiday. The oven itself was not in the best of conditions either. The contact numbers and emails provided in case of emergencies or issues within the lodge did not go through. I would not bother ringing them if you needed to get hold of site management, cleaners, or anyone from Upton lodges at all as their email comes back as an invalid email and the phone number does not go through at all.

Perfect, peaceful location for some much needed rest and recuperation. Would definitely visit again. Wouldn't really recommend for young children as there's nothing there for them and maybe a little too quiet for teens as no WiFi.

Crockery (saucepans) a little tired and dirty and no corkscrew! Had to beg, borrow and steel from neighbours.

We booked 2 lodges number 9 was beautiful,well kept and roomy

Wi fi was not great.Lodge 2 was outdated with no Wi-Fi at all,lodge 9 was very nice but Wi-Fi hit and miss,think this is a location problem.Also got sent a different post code to the actual one.

Location

Tired accomadation

Very comfortable and clean accommodation lovely lodge with large veranda

The hot tub was meant to be maintained every day which it was not and unfortunately we didn't use because there was sand in it from the previous occupants