Mediterraneo Hotel

the swimming pool and lobby

the room very old, the bad uncomfortable, it's very hot in the room. the air-conditioner in the lobby and dinning hall very hot and seems it's not working. all the water in the bathroom drains out to the floor.

Not clean and the staff was very rude

The food was horrible

We stayed in a villa with private pool and it was perfect. The food was great and the nearest beach was fine, just 10 mins by walk.

The food was good quality, tasty and there was always lots to choose from. It got quite busy and noisy in the restaurant though so maybe a second eating area/restaurant would improve this. However we always found a table and staff were really quick at clearing and setting tables. The snack bar was nice to eat at that was open in the day near one of the pools if you miss lunchtime or didn't want to go to the main restaurant. Cakes and deserts were always delicious! The staff were so hard working and friendly. The pools were good there were 3 and one with slides. There was always enough sun loungers but we were there in April so not sure how it would be in peak. The onsite shop was great. Sea views from the rooms were amazing!

The entertainment during the day was not great. There was hardly anything to do apart from go to the pool so we had to venture out to the beach and days out. There is a tiny indoor play area/room for younger children. We had a couple of days of rain when we were there and there was nothing to do unless went out or made own entertainment. There wasn't many staff in the entertainment team. The evening entertainment was Okay but became a bit repetitive mainly a kids disco or a quiz for 1 hour. The entertainment side needs more improvement. Also the entertainment in the evening was in the outside bar which had no dance floor and wasn't best placed with it being chilly at night. Investing in an indoor entertainment room with a stage and dance floor would improve rating. Or using one of the indoor rooms already available would be better. More chairs and tables need to be provided too as there were not enough for all families to sit down at night. The pools were quite cold and were like salty sea water.

Staff were friendly. Cleanliness in rooms and communal spaces was of a good standard.

Food was inedible. The layout of the restaurant doesn't work. The villas and individual pools are around the wrong way so the loungers and pool don't get sunshine at all. The loungers by the main pool are tired. The "playground" is a small, poorly lit softplay room. The location is on the outskirts of Hersonissos town and whilst it has a good link to the public bus, you have to cross a busy road to get to the beach with a long walk to the town.

They should start updating and renovating and clean up the trash around the hotel. The private pool is broken 2 day

The location was good The food is 5/10 The pool was nice

The waiters gave unprofessional service. They did not smile and behaved very arrogantly...

Good value for money, kind and helpful staff.

Mosquitos in the room, access to the sea.