Ikos Dassia

The whole resort was excellent, the staff were very polite and attentive, food was fabulous. Took out the Tesla for two days which was just awesome. Only wish we had stayed for longer.

I am not sure there was anything we didn't like. We had a minor issue with the unavailability of twin beds for my two sons who were sharing but we booked last minute so understandable.

Ikos the brand is expanding. It’s a great concept but it isn’t truly 5 stars. A lot of work to be done to get there, but the stay was enjoyable. Pros: Rooms are great, service is very good, shuttle service, Tesla, sunset cruise, wine tasting. Theatre production of “History Repeating” was AMAZING. Food we thought was great (some weird exceptions) but for the most part, solid. Standout is Ouzo for lunch which was a bbq. Everything grilled and fresh. Dinner there was also fantastic. Manager Andreas was over the top exceptional. The grounds are immaculate and gorgeous. Landscaping beautiful. Cons: whoever is responsible for the procurement of towels needs a new job. The pool and beach towels for a “5 Star” are an embarrassment. They are frayed, stained and thinning. Awful. Also, there seems to never be enough at any location. Also towels in the rooms are cheap and scratchy. Lastly regarding linens, we had a hole in our duvet which I would think with two room freshenings, someone would have done something. (Was very noticeable). Check in process needs to be re-thought. We were rushed through. Read the room. If your new guests are overwhelmed, ask if anything needs to be repeated. Luckily I had read in a previous review that one should download the Ikos app and get dinner reservations etc made well in advance of stay. If we didn’t know this, we would have dinner at 10pm. I understand eco friendly hence the app and QR codes, but just thinking of those who don’t have a smart phone or what’s app, etc. Also, the app is not updated with new daily information. We would have never known about the concert at the theatre if we didn’t see the flyer in the elevator. The app should be the go to for everything, even potentially the opportunity to order room service etc. Another design flaw in our room (sea view suite) at least was the bathroom door. If someone is sitting on the toilet and didn’t want to close the door, your knees are up against the door. Should have been a pocket do

Check in process and app needs major attention. See dislikes in my full review! (including the most awful towels!)

Well planed and catered for both families and for adult couples

Some rooms can suffer from noise. Restaurants get booked quickly limiting access. They need a pillow menu as I struggled with the ones provided

Everything in one place, relaxing. Food and service was generally good.

There were issues eg trying to upgrade accommodation prior to arrival/no reply to emails, accommodation only set up for 2 people when arrived early hours, various communication issues during stay. We stayed at Dassia before, would say it isn’t as good as last time. Some areas eg gym were dirty (under weights on weights racks, cross trainer, floor etc)

A beautiful location with friendly staff, excellent food, and a beautiful five-star hotel.