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8.3 / 10 Guest Rating

The Balcone Suites & Resort

Jl. Raya Bukittinggi- Medan Km. 7 Padang Hijau Gadut, Tilatang Kamang, Kab. Agam, Sumatra Barat, Bukittinggi, id

The Balcone Suites & Resort - main view

About the Property

Experience luxury and comfort at The Balcone Suites & Resort, your serene getaway in Bukittinggi.

Exquisite Accommodations
Indulge in our spacious suites, many featuring private balconies that offer stunning city views, ensuring a rejuvenating stay filled with sophistication.

Exceptional Amenities
Take a refreshing dip in our outdoor swimming pool, unwind in our tranquil garden, or enjoy delectable cuisine at our on-site restaurant, designed to satisfy your every craving.

Prime Location
Discover the beauty of Bukittinggi with exciting attractions such as the Gadang Clock Tower and Hatta Palace just a short drive away, making your stay both enjoyable and convenient.

Don’t miss the chance to experience unparalleled hospitality and luxury – book your stay at The Balcone Suites & Resort today!

Facilities & Amenities

Meeting rooms
Express check-out
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
Deluxe Twin Room - Photo 6
Deluxe Twin Room - Photo 7
Deluxe Twin Room - Photo 8
Deluxe Twin Room - Photo 9
Deluxe Twin Room - Photo 10
1/10

Deluxe Twin Room

The pool with a view is the standout feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 2 beds.

35 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$94.31

$75.45

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
Deluxe Double Room - Photo 7
Deluxe Double Room - Photo 8
Deluxe Double Room - Photo 9
1/9

Deluxe Double Room

This double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 1 bed.

35 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Double Room

Non-refundable
Breakfast Included
20% OFF$115.88

$92.7

Includes taxes & fees
Grand Deluxe King Room - Photo 1
Grand Deluxe King Room - Photo 2
Grand Deluxe King Room - Photo 3
Grand Deluxe King Room - Photo 4
Grand Deluxe King Room - Photo 5
Grand Deluxe King Room - Photo 6
Grand Deluxe King Room - Photo 7
Grand Deluxe King Room - Photo 8
Grand Deluxe King Room - Photo 9
Grand Deluxe King Room - Photo 10
Grand Deluxe King Room - Photo 11
1/11

Grand Deluxe King Room

Guests will have a special experience as this double room provides a pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 1 bed.

37 sqm
Sleeps 3
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Grand Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$116.56

$93.25

Includes taxes & fees
Grand Deluxe Twin Room - Photo 1
Grand Deluxe Twin Room - Photo 2
Grand Deluxe Twin Room - Photo 3
Grand Deluxe Twin Room - Photo 4
Grand Deluxe Twin Room - Photo 5
Grand Deluxe Twin Room - Photo 6
Grand Deluxe Twin Room - Photo 7
Grand Deluxe Twin Room - Photo 8
Grand Deluxe Twin Room - Photo 9
Grand Deluxe Twin Room - Photo 10
1/10

Grand Deluxe Twin Room

The pool with a view is the standout feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 2 beds.

37 sqm
Sleeps 3
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Grand Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$107.2

$85.76

Includes taxes & fees
Villa - Photo 1
Villa - Photo 2
Villa - Photo 3
Villa - Photo 4
1/4

Villa

This spacious villa features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. This air-conditioned villa consists of a dining area, a flat-screen TV with cable channels soundproof walls and a balcony. The unit has 2 beds.

265 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Vicenza Villa

Non-refundable
Breakfast Included
20% OFF$1,677.95

$1,342.36

Includes taxes & fees
Three-Bedroom Villa - Photo 1
Three-Bedroom Villa - Photo 2
Three-Bedroom Villa - Photo 3
Three-Bedroom Villa - Photo 4
1/4

Three-Bedroom Villa

This spacious villa features 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned villa features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 3 beds.

210 sqm
Sleeps 7
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Three-Bedroom Villa

Non-refundable
Breakfast Included
20% OFF$1,986.61

$1,589.29

Includes taxes & fees

Guest Reviews

8.3
Excellent12 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.1
Service9.1
Location8.6
Room Quality8.6
Amenities7.5
Value for Money8.1
Food and Beverage8.1
Overall Experience8.6

Select topics to read reviews

D
DelphineidID
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Tellement décevant ! Je n'y retournerai pas !"

3.0

The view.

La chambre était communiquante avec une autre chambre louée à une famille très bruyante qui a crié jusqu'à 23h. La salle de bain était très sale, impossible de faire tenir le pommeau de douche car tout était cassé, le miroir était remplis de traces de dentifrices, les serviettes étaient trouées, les murs tâchés, les 3 plats commandés non disponibles....

Helpful?
Z
ZvikailIL
Verified booking
family_with_children
Standard Room
Stayed in Apr 16, 2026

"Exceptional"

10.0
Helpful?
T
TARMIZI BIN ISMAILmyMY
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Overall good stay"

8.0

Location, View, Crew Service

Some stain on comforter

Helpful?
Y
YevgeniyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 11, 2026

"Want to get back, definitely. Thank you!"

10.0

Everything was TOP. Location is amazing. Views from balcony unforgettable. Great food. Very clean. Comfortable.

Nothing

Helpful?
F
Faridahtul HanisaSA
Verified booking
family_with_children
Standard Room
Stayed in Nov 17, 2025

"The location is great, Staff were super friendly and room was very clean. Breakfast was delicious"

9.0
Helpful?
A
AULIAidID
Verified booking
family_with_children
Standard Room
Stayed in Oct 27, 2025

"Fasilitas dan Layanan di kolam renang"

8.0

staff were good, bersih dan nyaman

utamanya di fasilitas kolam renang tolong dimaksimalkan pelayanan dan keamanannya terutama utk anak anak yg berenang..pada saat kami skeluarga menginap disana memang di hari jam kerja, hotel sepi.. tidak ada staf/ petugas khsus kolam renang yg berjaga di sekeliling kolam renang..handuk utk di kolam renang juga tidak ada dan harus menggunakan handuk di kamar..utk sekelas bintang 4 keatas seharusnya ini bs menjadi perhatian..

Helpful?
D
DinanlNL
Verified booking
family_with_children
Standard Room
Stayed in Oct 3, 2025

"Comfortable, clean and beautiful."

10.0

Well thought out, clean room and nice balcony. Real hotel experience. Friendly staff and westerner friendly atmosphere. Excellent, calm place to retreat after a full day of exploring the local area. The room service menu positively surprised us. While the items come at a price premium to the local (also excellent) food, the clean food and the convenience makes it a nice option to have.

Breakfast is not particularly good value for money in our opinion, the room service menu is much better. Water cooker in the room was damaged, the cap on the top kept falling off. I'm sure if we would have told them they would have fixed it quickly but it didn't bother us too much. Still, these kind of things should not make it past room inspection.

Helpful?
G
Gempita LaraidID
Verified booking
family_with_children
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

9.0

The breakfast need to improve

Helpful?
W
WayneauAU
Verified booking
review category business travellers
Standard Room
Stayed in May 4, 2024

"-"

9.0

Breakfast was great. Staff were generally good. One manager was quite "suggestive" that he was being very special, hinting at extra tips, but in all, superior to the Grand Rocky. The location was great if you like great scenery and quiet solitude. Would not be so good if you like city activity.

=

Helpful?
N
NuranizamyMY
Verified booking
family with young children
Standard Room
Stayed in Mar 2, 2024

"Superb"

9.0
Helpful?
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