Willa Alfa

We would rate this hotel as 1/5 if it was only for the staff and the room, but the location is good, and we actually slept good because it was completely quiet during night. The hotel is the last at a side road from the main street and no neighbors or traffic sound nearby. Now to the sad parts: The room is not at all as presented at the website (Booking). It was small, dark and with very simple furniture. There was no bed sheet, only a stretch mesh material where the mattress was visible through. When we asked for bed sheets, the staff/manager(?) first indicated that the mesh layer was the bed sheet but after our protests we received two bed sheets (that did not cover the full length of the bed). The pillow covers smelled fresh but they had flecks. The manager indicated that they were clean and shrugged her shoulders. The bathroom was run down. There was soap but no schampoo, lotion etc. One towel per person only. When we later asked for the wifi password the manager rolled her eyes and had a negative attitude. The breakfast was simple but sufficient. The standard at this hotel is more of a simple hostel, and the manager/reception staff should try another career. It is a budget place, but still absolutely not worth the money. Don't go here if you have a chance.

Very unfriendly staff, it wasn`t easy to identify the staff. Long waiting for the bread at breakfast. No international TV (only polish), no wellness area as described on the website. If you stay there in winter and spend some time in the room you get depressions!!! Old smelling towels, no toilettpaper, and no water boiler (it`s standard in this kind of hotels). If you plan a stay in Kudowa, better not go there!