Kata Garden Resort SHA Extra Plus

Расположение между двумя пляжами. Рядом вся инфраструктура. Номерной фонд хороший для тройки. Персонал отзывчивый. Завтраки хорошие.

location was great

water pressure in shower with barely any hot water the time i was there

Trevlig personal

Slitet boende och dyrt i förhållande till standard. Förvisso i högsäsong men ej standard efter pris. Mkt högtraffikerad gata utanför

Nothing

We booked this property for 6 nights, expecting a proper resort as advertised on Booking.com. Unfortunately, it turned out to be nothing like a resort — more like a basic one-night stay guesthouse with no real facilities. The room was dirty upon arrival. There was sand in the shower, a gecko inside the room, and the air conditioner was so loud it made it hard to sleep. The windows could not close fully. The pool was very small, dirty, and full of leaves and debris, clearly not maintained. Breakfast was extremely limited — the only choices were different types of eggs. We requested no ham or sausage, but they were still served to us. The staff told us breakfast was at 7:30 a.m., but when we arrived at 7:40, there was no one there, and they later said the chef would only come at 8:00. No one spoke English well enough to address our concerns. There was no luggage assistance when we arrived — we had to carry two large suitcases and one trolley upstairs ourselves. After just one night (arrived at 8:30 p.m., left around 7:40 a.m.), we decided to leave and move to a real resort nearby. The difference was huge — clean pools, a beach, professional staff, beach towels, and proper hospitality. That real resort cost less than this place. When we asked for a refund for the unused nights, the manager refused and only offered a room upgrade, which we declined. They also refused to give us any written proof of our early check-out or their refusal to refund. We were told to contact Booking.com instead. In my opinion, this listing is misleading and should not be labeled a “resort.” It offers no resort-level facilities or services. We lost money and had to book elsewhere, and a refund was never given. I do not recommend this place — it feels like a scam, and I hope this review helps others avoid the same mistake.

Antalet ryska turister ökade. rejält. Deras beteende vid frukosten var hemskt.

Almost everything. The beautiful garden, swimming pool, authentic Thai style, peacefulness.

Bed too hard.

Lokalita pobliz plaze

Hrozne snidane,ubytovani na kopci.

Location! In between Kata and Karon. Short walk to both. The property consists of scattered villas /rooms amongst the gardens. Our room was very large and in the far end of the property. Despite being on a busy road we could not hear a thing as we were far away. Floors shiny and clean. Amazing quality of the towels. Air con reliable and powerful. There was a big fridge in the room. They had live music in the evenings. Nice to sit down and have a drink with live music on our way back from dinner. Breakfast had a bit of everything: Asian food, coffee and tea, one type of jam, sliced bread, lady cooking eggs , salad, fruit.

Built on a hill. Not suitable for those not fit or with walking impediments. Electricity off when you left the room. So everything in the fridge wouldn’t be continuously refrigerated. Not possible to leave any other card inserted in power slot. A bit dated. Cleaning is basic and although floors were shiny and clean I don’t think that cleaning the shower screen is part of the routine. High ceilings had cobwebs. Our room didn’t have the second bed ready and had to ask three times for bedding and towels. They told me that the housekeeper had gone home and her storage room was locked and they didn’t have a key. They could only apologise. (!!!) I didn’t accept it and they realised that they could take the bedding, pillow and towel from an empty room. This was just one person in reception who didn’t speak any languages and we communicated with Google translate. An adventure!