Chareli Resort

The staff where great, very helpful and tried there best to make my stay comfortable.

Unfortunately the night I booked was a local holiday, so it was full of people wanting to party. A soundsystem was blasting away in front of my window in the afternoon, which I asked to be moved. It was, but by the evening the volume increased and I left without staying a night. I was charged 2000npr cash for the two nights I didn't stay. Nice place, great staff, but don't go when there's a holiday party.

Location was in awesome place full of with greenery.

As a founder of an agency, I personally visit over 100 properties each year, and I always strive to approach these experiences with generosity and an open mind. What truly stood out to me during this visit was the exceptional effort and dedication of the two young men who worked tirelessly to ensure everything was in order. The location itself was fantastic, and I had the pleasure of ringing in the New Year in such a wonderful setting. However, I must admit that the service staff did not quite meet the same standard, which left me a bit unsure about how to express my overall experience.

While the location was ideal and the rooms were clean, the service was a complete letdown and made for an overall unpleasant experience. From the moment we checked in, things started to go wrong. We ordered two cups of tea, which were never delivered. The barbecue was significantly delayed, and the fireplace was poorly managed, even after we brought it to the owner’s attention. While the owner acknowledged the issues, it didn’t translate into any resolution. The chef’s behavior, in particular, was shockingly rude. When I politely requested an extra papad, he flat-out refused, even though our package included dinner for four people. His dismissive and bossy attitude was so off-putting that two of us chose to skip dinner entirely. Although they apologized the next morning, it was too little, too late. Such a lack of basic hospitality and courtesy overshadowed the positive aspects of the stay. I strongly advise against visiting this property. Despite its great location and clean rooms, the service is so unprofessional and unpleasant that it ruins the experience. Tourists deserve better than this.