The Valley

I liked the peace and tranquillity of the place.The villa was clean and well facilitated aswell as the surrounding areas.The staff were very pleasant and helpful and the food at the restaurant was decent.I have booked again for next year as we all enjoyed our holiday stay.

The creepy crawlies,but you can't help nature and especially in a woodland area.I wish I could of stayed longer.

Location was perfect for us,Central for all places we wanted to visit. The cottage and site was so lovely.would definately book here again. The facilities and staff were amazing, so happy with it all.

N/a

The place was modern, clean and new. Set in the wonderful Cornish countryside, it was both picturesque and utterly functional. The Valley accommodated us at the last minute when another property had let us down. The staff were amazing and they should be very proud of their business.

Only the bed.... just needs a new mattress. Apart from that, zero complaints.

Nice cottage! Very friendly & helpful staff! Liked the letter every day with suggestions of different things to see & do every day!

Bar & Restaurant only open hit & a miss!

Comfortable beds, high quality sofas, nice touches such as toilettries and dressing gowns.

Fridge really wasn’t very good, even on coldest setting it wasn’t that cold. Some simple things lacking - large knife, bread knife, tongs that worked, a frying pan (had to try and do bacon, sausage and eggs in one large skillet pan). No sockets near the bed to charge phones.

The pool and staff

No hot water in the evening - the team told us on arrival that they work 9-6pm. The hot water issue happened around 9pm. When we told them about this on departure they asked why we didn’t call them! First I was in shower when it happen, I had to take cold shower out! This is a basic which they failed to provide also the property is not clean!! Very bad smell as we entered in and throughout the stay. The staff are nice but they were not able to make up for the issue with hot water and didn’t even offer anything and made it sound like our issues.