The Carlton Kodaikanal

Location was good.

Unable to find appropriate staff at the club house and lack of staff to support the club house

Location and layout.

Nothing.

The hotel is located at the heart of the settlement, with most rooms facing the Kodai lake. The close proximity to the lake and the surrounding market makes this a prime tourist spot. The rooms are standard-grade 5-star offerings. The cottages are the highlight. Although just marginally expensive than the premium rooms, they come with three rooms, plus a bathroom, and a garden. The bathrooms have a bathtub which is the cherry on the top, and quite rare in the region. The food offers plenty of variety, with the buffet consisting of over a dozen options. In terms of added facilities, have indoor games like air hockey, TT, tennis, as well as spa services. The lush green gardens are a highlight, with swings, see-saws, and other contraptions for both children and adults.

It was an amazing experience, we enjoyed the very comfortable stay and delicious food and excellent service

Smart hotel great location beautiful surroundings good restaurant

Checking in a little rough! They wanted to take our picture! We asked why! They said marketing! We said no! Then they changed their story to taking a picture was a government regulation! No other 4-5 Star Hotel dit this?

The hotel receptionist not attend phone calls & when check out take a longer time ( more than 25 min) waiting. This hotel put clothing sales for three weeks from 02/02/2018 onward. So the clothing sales persons very crowded every were the hotel common areas from 01/02/2018.