Boracay Uptown

Room was ocean front, but view not good , not worth the price.

One staff member was unfriendly when I asked for change. Breakfast not good. Shared roof top balcony.

Property location was great. Staff was amazing

Location in station 2

So smelly Smell is very bad We booked premium suite Jacuzzi in the middle of the room not working All the way from the elevator till our room the smell is so bad 😷 I don’t recommend booking transfer back from them .. they charge us 950 piso and the company was southwest u can book online for only 750 piso Although there wasn’t many ppl with us, the bus didn’t wait and left us behind Towels and bed sheets were very used and old

Breakfast was okay. Location was good.

Nothing.

friendly staff and location

I was very disappointed with the telephone reservation team, as i booked through booking.com application i was already charged on the 3rd of july but the hotel double charged me again on the 10th of july the day of my check in before I arrived, when i called them and explained them the issue they were very rude and did not support my claim even as i had sent them the proof that i was double charged they did not coordinate and kept on telling me to contact booking.com even though the second charge was directly done by the hotel, eventually I contacted booking.com and eventually got it sorted, but there was not even a proper apology from the hotel staff which comes to show the unprofessionalism of the staff.

Staff

In the heart of Boracay

We saw 1 (one) cockroach crawling out under our bed