Pine Valley Resort

Location Staff behaviour Food

Far from kasauli main city

everything is good

The pictures are very misleading. Its a poorly maintained property which looks more like an under construction hut in a village than a resort. The restaurant is a dhaba room without any air ventilation or facilities. We were made to sit on wobbly chairs, served food in steel plates with kitchen smoke directly on our face. The rooms are not painted, there is no AC and gives the feel of a shady 1 star room. We checked out after staying for max 2 hours but were asked to pay full value of 6k by the very rude condescending owner. The whole experience was very disappointing.

I like the locations and the ambience of rooms, it was thoughtfully designed.

I did not liked the food being served there. Specifically evening starter was below the mark. What I found lacking is the professionalism. You should hire professional cheif, who can cook and grill the food as per the test of customer and kids. Would like to see more engagement for kids play around.

Manjeet and dimple were very helpful over all good place to chill and stay

Good location calm secure for family well organised

Food could be more tempting