Masseria Rifisa AgriResort

Great stay and excellent service! We booked a 3-night stay at this lovely hotel. Our first night started a bit rough due to a noisy air conditioner, but when we requested a room change the next morning, the staff took full responsibility immediately. They moved us to a much nicer and more comfortable room. We were highly impressed by their professionalism, attitude, and excellent service. The hotel itself is charming, featuring a beautiful pool, plenty of parking space, and a superb breakfast. Overall, we had three wonderful nights here. Thank you so much!

Thanks for us, very clean fresh rooms, good service and enjoyed the heated pool area

Had minor problems with the wifi

Booking.

A beautiful place. The staff was amazing. They went out of their ways to help us. We forgot some cash in the room and they did a bank transfer to return it to us since we were far away. My wife is a vegetarian and the waiter at the restaurant make a lot of effort to give her anything she wants to be satisfied. The food was fresh and great. The pool was amazing, In a very quiet place.

מקום באמת מושלם, הבריכה, המיקום, הצוות הכל היה מעולה! ארוחת בוקר ממש סבבה (קפוצ׳ינו,לחמים, גבינות, ביצים וכל מיני מתוקים) מנקים כל יום את החדר ומחליפים מגבות הצוות היה ממש נחמד והאוכל בבריכה היה מצוין (פיצה אחת הטובות)

המזגן קצת רועש ונדלק ונכבה כמה פעמים במהלך הלילה (מה שמפריע לאנשים עם שינה קלה) והמיטה קצת שוקעת

Τοποθεσία υπηρεσίες περιβάλλον !

The staff was very friendly and helpful throughout our stay. Housekeeping cleaned the room daily, made the bed, and provided fresh towels every day. We had booked a Junior Suite, but due to a technical issue we had to spend the first night in a lower-category room. The following day, the staff helped us move our luggage to the Junior Suite and offered us a complimentary aperitivo as compensation, which was very generous and much appreciated.

Overall, the hotel felt more like a 3-star property than a 4-star one. Breakfast was quite basic and not particularly memorable. It would also have been nice to have complimentary water available for guests by the pool, which sometimes were there and sometimes I had to ask them to put it there. Unfortunately, we had a significant issue with ants in our room. Despite removing many of them, more kept appearing, and they were even crawling on me while we were sitting at the table in our room. Because of this, we could not leave our bags on the floor. The hotel provided insect spray, but we were not offered another room or any additional compensation for the inconvenience. We mentioned several times that we were celebrating our honeymoon, and while we were not expecting anything extravagant, a small gesture would have made the experience feel more special. In the end, it was the lack of attention to these small details that left us disappointed, and we would not choose to stay here again.

Le calme ,le service. Petit déjeuner exceptionnel. Le dîner avec des produits locaux ,très abordable ,je conseille 😉

Petit bémol pour le carillon qui sonne à 7h le matin 🤷‍♀️

Tout était parfait, chambre et salle de bain spacieuses, très propres, décoration sobre avec goût, belles voûtes au plafond, literie confortable. Le petit déjeuner et les repas étaient variés et bons. Super piscine avec eau chauffée et transats au milieu d'une belle pelouse Très bon accueil du personnel. Bel emplacement au calme en pleine nature proche de Lecce.

Le seul petit reproche mais dont la Direction n'est nullement responsable puisque le personnel ne l'a pas vu, est qu'un couple se soit permis des ébats dans la piscine en fin d'après-midi, alors que nous nous y trouvions avec 2 enfants....

Υπέροχο τοπίο Αυθεντική ατμόσφαιρα