Monyhull Homestay - near City centre Kingsheath NIA NEC BHX

Nothing

Where can i start from? We booked 2 rooms for a family of 5. The place was fillthy with a strange smell. We had to clean the toilet ourselves before we could use it. The carpet hadn't been hoovered, the duvet and pillow covers were dirty, When I mentioned it to the owner, he offered to send a cleaner around the next day. I told him not to bother as we decided not to stay the second night. There was another person staying at the property who had all of his laundry hanging and scattered in the communal area. On top of that, instead of refunding me for the night we didn't stay, he had the cheek to mark us down as no show for the second night, so I ended up being charged extra as a result. What a liberty!! He is not replying to my messages and is refusing to cooperate with booking.com. Do yourself a favour and stay clear of this place as it's nothing like what is shown in the pictures.

Very tidy and lovely house, equipped with everything you need. A good bed and nice bathroom. Manager is a great host and there when you need him, Very nice and wants to share all he know about the area. We had a great stay!

Nothing really stands out that I can talk positively about, but at least I got my deposit back quite promptly

See some of my other posts. No parking available, very basic, I felt intimidated by the other residents in the property and the location wasn't great and difficult to find. Not value for money, you get what you pay for in this place, wouldn't choose to use it again, especially not for work. Extremely disappointed !!!!

Booked for grandmother and Everthing was bad dirty property not great location food crumbs in end of beds