RUSTICO INN- Vintage Simple Rooms and Easy Parking direkt bei der OLMA nahe HSG und Spital

Super Lage, alles sehr sauber und freundliches Personal.

Wir konnten ohne Probleme die Gespräche vom Nachbarszimmer klar mithören, also kaum Schallschutz und im Gang hört man jeden Schritt. Die Matratze war sehr durchgelegen und Bett hat bei jeder Bewegung gequitscht.

L'emplacement

Le prix excessif

So clean and calm

Nothing

Gemeinschaftsbad

The worst experience ever. When we arrived there appeared problems with check in as the system didn't work properly. There was nobody available to solve the issue and we were left outside late in the evening in the freezing weather. All our attempts to get in touch with the administration of the hotel were in vain , they didn't answer any call ( we tried all the given phone numbers even from local telephone numbers ) or e-mails. The only person inside the building was the maid cleaning the rooms . After a long dispute she finally agreed to call someone, supposedly the manager who again didn't give any solution. I want to mentopn the fact that we have already paid for the room and actually they were and are responsible for our stay. It is winter and the administration didn't care that we could stay outside for the whole night. If not for the helpful guests of the hotel who made the check in from their devices our case would remain unsolved. What concerns Booking being the holder of Genius level 3 I wonder why noone had answered our message. I assume that i should have a priority in customer service for the matters of this kind. Never had I encountered such a disrespectful attitude from any hotel in any country. If there is a technical problem there MUST be someone responsible for its solution. This hotel management ruined our holidays, made us stressed for hours and we got ill because of catching cold. I cannot imagine what can compensate this.

Die Unterkunft war in Ordnung, vor allem die Nähe zur Olma halle war optimal für das Konzert am Samstag Abend. Die Innenstadt war in 10 Minuten zu Fuß erreichbar, auch das war ein großer Vorteil.

Die Unterkunft war ohne Essen, leider hat die Kaffeemaschine im ersaten Stock nicht funktioniert. Als NichtMilchtrinker haben mir die Münzen nichts genutzt. Pulverkaffee war zwar vorhanden, doch das ist nicht das Wahre. Ich hatte Kaffee und Filtertüten mitgenommen, eine einfache Filterkaffee- Machine würde ihr Angbot optimieren.

Sauber, Funktionsgerecht, alles war vorhanden was gebraucht gebraucht wird, sehr gutes Prei-/Leistungsverhältnis.

nichts

Tüm konaklama alanı temiz olması beni memnun etti. Tesiste gerekebilecek her türlü ihtiyacı karşılayacak şekilde makineler ve araçların olması gerçekten harikaydı.