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8.1 / 10 Guest Rating

Trentham Gem

Unit 1, 25A ward street, Trentham, Upper Hutt, 5018, Upper Hutt, nz

Trentham Gem - main view

About the Property

Sustainable Homestay with Garden Views
Luxurious Amenities
Trentham Gem, located in Upper Hutt, offers a tranquil stay with garden views. The air-conditioned homestay boasts a fully equipped kitchen, flat-screen TV, and free WiFi. Guests can relax on the sun terrace or explore nearby attractions like Wellington Botanical Gardens. With free parking and a dishwasher for convenience, Trentham Gem is the perfect choice for a peaceful getaway. Book now to experience comfort and sustainability at its finest.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent44 verified reviews
AI Summary

Guests highly rate the comfortable bed and frequently praise the convenient location.

Categories

Cleanliness7.8
Service8.8
Location8.8
Room Quality8.2
Amenities7.8
Value for Money7.7
Food and Beverage7.8
Overall Experience8.0

Select topics to read reviews

J
JaleinIN
Verified booking
solo traveller
Standard Room
Stayed in Jan 13, 2024

"Trentham"

10.0

Clean, quite and close to amenities

Nil

Helpful?
D
DixienzNZ
Verified booking
family with young children
Standard Room
Stayed in Jan 4, 2024

"Superb"

9.0

Was quiet, comfortable, and very close to where we needed to be.

Was quite hard to find.

Helpful?
A
AnthonynzNZ
Verified booking
solo traveller
Standard Room
Stayed in Dec 11, 2023

"Superb"

9.0

Very clean, beds were very comfortable 👌, enjoyed the stay. Location in Upper Hutt was a bonus!

Helpful?
L
LouisenzNZ
Verified booking
young couple
Standard Room
Stayed in Dec 3, 2023

"Bad"

1.0

The only highlight of the place was the bed was comfortable.

We were extremely disappointed from the minute we arrived... not what we had expected... felt like an air B&B was waiting for extra people to walk in at any minute... Had to call owners (they don't live onsite) as only 1 large towel and two hand towels (one of those looked like it had been used by someone else) for extra towels for our stay as two of us .... There are no plugs in the unit, so we were unable to use the bath or basin. The supplied toiletries were a previously used soap and a near empty bottle of body wash ... no hand soap for washing hands. Tea towels looked like they were not replaced after the last guests, and the plates/cups needed washing before we could use them. The house felt like the owners had just moved out, the place was tired, and some curtains you couldn't close as not attached to the wall well.... Parting gift was the cockroaches in the kitchen... place needs a good clean and refresh Feel very ripped off, and if I could, I would like some of my money back ....

Helpful?
B
BriannzNZ
Verified booking
young couple
Standard Room
Stayed in Nov 24, 2023

"Very good"

8.0
Helpful?
B
BryannzNZ
Verified booking
solo traveller
Standard Room
Stayed in Nov 20, 2023

"A comfortable stay in a quiet central location."

8.0

Quiet location on a back section. Good location for the activities I had planned for the weekend. On site parking. Very comfortable bed! Plenty of hot water for the shower.

I looked for instructions for the TV. We don't have internet tv at home, so when I wanted to watch the TVNZ news I had to guess and experiment to find out how to work this on the Netflix channel that it was left on. I did manage it, but perhaps some instructions for us less-tech-savvy people might be useful!

Helpful?
M
MardellauAU
Verified booking
young couple
Standard Room
Stayed in Nov 19, 2023

"We enjoyed our time there"

8.0

The location was perfect for what we needed

The cleanliness of the linen

Helpful?
V
ViviennenzNZ
Verified booking
solo traveller
Standard Room
Stayed in Nov 3, 2023

"Disappointing"

4.0

Rubbish tin in bathroom not emptied. Bottom sheet on bed stained with semen. Silver lining on stove elements filthy. No pots in kitchen to use on stove. No plug for bath or hand basin in bathroom. Steps on to deck did not have hand rails - very dangerous.

Helpful?
R
RupertnzNZ
Verified booking
solo traveller
Standard Room
Stayed in Oct 28, 2023

"was expecting an ordinary motel with more than just the one unit,"

5.0

couldn't find any internet conection or password.

Helpful?
A
AmbernzNZ
Verified booking
group
Standard Room
Stayed in Oct 15, 2023

"Exceptional"

10.0
Helpful?
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