Ciukrowa Chatka Sauna & Jacuzzi

The check-in situation was very stressful for us. The owner of the house does not speak English, which forced me to speak Polish and led to numerous misunderstandings. We booked two rooms and hoped they would look like the pictures on the booking profile. However, when we arrived, only one room matched our expectations. I simply wanted to understand why we didn’t get what we ordered. It turns out the pictures on the booking site don’t correspond to specific rooms, as the gallery is the same for all rooms. This was not clear to us, as we are used to seeing separate pictures for each room type. Unfortunately, the lady explaining this to us did so by screaming and in a very unpleasant tone, repeating the same information we had already understood. We had accepted the rooms we were given, but she didn’t understand and began to move us to other rooms. When we clarified that we just wanted an explanation and didn’t want to cause problems, she calmed down and allowed us to stay in the original rooms. Regarding the accommodation itself, it is quite cheap, and the quality matches the price. The mattresses are not very comfortable, and there are no towels or toiletries provided. One of the rooms was very dark. The property has nice dogs, but they poop everywhere, and my husband stepped in it twice, which was unpleasant. Additionally, some of the terraces shown in the booking gallery are reserved for the family and are not accessible to guests. Overall, the accommodation is sufficient for a short stay or an overnight stop. You get breakfast, and if you spend most of your time outside the facility, it is manageable. However, I would not recommend this place to foreign tourists due to the significant communication barriers, which can cause unnecessary problems even if you try to respect the language differences