Cloudy Homestay Hoi An

Big comfy bed Free bikes to ride around

The standard double room has basically no window (only a tiny one facing the corridor) and no ventilation system, resulting in extremely poor air quality inside the room. It was moist and mouldy. We stayed for one night, although we had booked for two, since the smell in the room was unbearable. The next morning, when we contacted the manager regarding this issue, we were informed that they had no availability to move us to another room, so we decided to leave. The manager was quick to cancel the whole booking, despite the fact that we indeed stayed for one night, depriving us the ability to write a review about our experience. Before leaving, we paid for the one night that we stayed. Only after contacting the customer support of Booking.com explaining the situation we were given the ability to write a review about our stay. Would not recommend or, if you have to stay there, do not book the "standard double room".

Beautiful, spacious rooms

Perfect location if you are looking for a calm street at 5-10 minutes walk from old town. You can also rent bike for free. The host was reallyyy helpful, many great recommendations and the tour we did was nice! The homestay is really clean, free water is also great. Would 100% recommend.

Beautifully decorated room. Very cosy

kind, helpful host, big room with a terrace, free bikes, good location, clean and quiet