sonniges Zimmer mit Balkon im Herzen Mannheims

das Zimmer war echt toll, war leider nur einen Tag. Ein sehr schöner großer TV mit allen.

Schlüssel zu besorgen und zurück zu liegen. Und die Haustür, Flur bis zur Unterkunft im 3. Stock

The worst treatment ever. I politely asked the cleaning guy for permission to warm up a snack in the shared kitchen 10 minutes after check-out. (I had already left my room 30 minutes earlier.) First, the permission was granted but revoked 3 minutes later without any reason. What followed was a tirade of insults and threats. The employee aggressively tried to force me with clenched fist to give the place a positive review. (Reviews are voluntary and trying to force a customer to give a positive review using intimidation is illegal.) The employee further question my lifestyle because over one weekend I left 20 cigarettes in the ashtray and I filled up the small garbage bin in my room. There was nothing wrong with my conduct. I used the provided ashtray on the balcony and the garbage bin in my room as intended and only to a normal extent. I also left the bathroom clean and washed my own dishes. However, the employee continued to question if I had paid and made further wrong accusations. He ignored my explanation that I paid in advance already. He also disposed part of my breakfast without warning and part of my own expensive equipment with it. When I warned him that I would inform his manager about his conduct, he tried to intimidate me again by threatening to call the police. Again, I only asked for permission to warm up a snack 10 minutes after check-out. The permission was given, and I followed all given instructions before and afterward. (Letting a guest stay in the shared areas after check-out for a few minutes to wait for the taxi or have a small snack is common practice.) I believe the employee was overchallenged and tried to cover up his faults with wrong accusations against the customer. He was rude and aggressive. However, he neglected his duties. The shared facilities were scruffy. A load of bed sheets was left in the washing machine for the entire weekend. Also: No dishtowel and only a few kitchenware provided. No nightstands in the rooms.

Lage

Bad WC weit weg von zimmer im zimmer kein Bad , Alle zimmer Teilen ein Bad

Lage,nähe Bahnhof,kleiner süsser Balkon,gemütliche better,alter styl mit moderner einrichtung.

War lärmig gegen 6.00 leute vergassen das sie nicht allein sind.

Warum kann man nicht klar und deutlich hinweisen das man WC auf dem Zimmer hat?

Better than in hotel!

Betten waren bequem und sauber. Beschreibung im Vorfeld sehr ausführlich und mit Bildern bzgl. Schlüsselübergabe / Parkmöglichkeit im Parkhaus.

Leider gab es im Bad keine Seife.