shalom inn home stay

Homestay is good , comfortable and behaviour of owner( neelam didi ) are too good.didi's family members are also good and humbled.overall it is a good experience.

I had confirmed booking from Booking.com. I have proofs of that too. I called up the property Shalom Homestay as I started travelling towards Darjeeling from Gangtok. But the lady Neelam Gurung shocked me by saying that there is no booking on your name. Reason she quoted was, Booking.com site may not be updated and showing earlier data. Ultimately, I had to run here & there with my luggage in the cab battling traffic jams, the cab driver cribbing, and all hotels booked due to peak season. I had a really bad & stressful time, whereas I had come for de-stressing. This is not the way customers can be misled with negative surprises at the last moment. I find this really unprofessional. My entire trip was ruined due to this uninformed cancellation by the Homestay owner.

No commitment on confirmed booking which spoiled my entire trip. Request all travellers not to book and depend on Shalom Homestay or be prepared to ruin your vacation

New and well designed room, bathroom with new fittings, good view from window. 20 mins walk to Mall road is convinient.Friendly host.

Food facility needs improvement. The road in front is narrow for big cars, so better to use small ones.

Very bad behaviour from owner.so miss comunication and miss selling from owner side.

Every thing

location was awesome, the property was clean and the behaviour of the staff and the owner was very nice and Familiar.

Although the rooms are on the small side but are fully furnished all amenities are looked after like bathroom slippers, geyser, blankets etc. The view from the room and terrace are unmatchable. Most of all the food made by the host Neelam exceeds expectations, it’s a must have. She is a warm and positive person who gives amazing recommendations.

Nothing

I recently had the pleasure of staying at Shalomm Inn in Darjeeling, and I can't say enough about the incredible experience. From the warm welcome upon arrival to the impeccable service throughout my stay, everything was just perfect. The staff at Shalomm Inn went above and beyond to ensure I felt at home. Their friendliness and attentiveness truly made my stay memorable. The rooms were spotless and comfortable, and the food was delicious. Not to mention, the breathtaking views from the hotel were simply the cherry on top! A huge thank you to the team at Shalomm Inn for their outstanding hospitality. I highly recommend this hotel to anyone visiting Darjeeling and can't wait to come back!

The only problem I have found is transportation to popular places around the town to the staying is relatively only walking option available. Nilam Madam please looks into this only.

Nothing. They are cheaters. Do not respect booking and simply deny room at the time of check in. Very arrogant reply when tried to convince her to honour the comittment of booking

Arrogance and no commitment

Awesome property with great hospitality from Neelam mam and her entire family.