Haus Gertrud

The location of the property is very good, walking a steep hill down into the town center and coming back on the electric rental pedal bikes. Might be less easy in snow conditions, for summer it is perfect. Nearby activities around the town for hiking and climbing. And included is a day of free use of the lifts in summer with the gastekarten (also see didn't like). The living room and kitchen were nice and the bedrooms with bathrooms were great. The sauna was a wonderful extra addition to this all. We did not check the skikeller. For such a big house it is a plus that the door is always opened keyless. We could not lock ourselves out and everybody from our group could get back inside any time they liked.

The 'host' Keyone is an external company that could not even answer our questions about the house or the parking space. I think they do not own the place. We received default checkin/checkout messages and slow answers on our other questions. For instance they emailed us we should park in the parking space beneath the house, and that we had the right for 3 parking spaces there. We were traveling with a high van and I asked about height limitations for this parking, but they could not answer my question. But they also couldn't tell me any alternative spaces to park. During our stay we were forwarded an email in German complaining we should not park in front of the house as these spaces were private. It was not translated and we did not park in front of the house, it felt really rude. And as a plus if we would have really had 3 cars instead of one van, there would not have been enough space in the assigned parking on most nights during our stay. The fire alarm went off at 3.00am during our stay, (false alarm) and the guy that came to disable the alarm and check the sensors did not say sorry for the inconvenience, but was just asking us if we were smoking inside the living room in an unfriendly manner (which of course we did not). I had to email about receiving the included gastekarten for 5 times before I received them. All in all, the house is great, the hosts are not welcoming. I recommend the owners to find another managing company.

Very cozy bedroom with a view of the valley.

Amazing view from terrace, you could just keep on staring those gorgeous mountains. Very spacious living room with fireplace, a lot of space for dining. Kitchen is equipped fully. Bedrooms are spacious and each with wonderful bathroom. Everywhere clean and tidy. Beds comfortable. Sauna as additional bonus.

Washing machine would be a good idea.

Very spacious, great balcony for breakfast and lunch in the sun (with views over the mountains), very comfortable beds, each room with own badroom.

Cannot think of anything

There was no breakfast

The main problem is that it was advertised as an apartment. To me, an apartment has a Water broiler, a couple of cups, a small fridge etc. There was nothing of the sort

Very convenient location and check in. Basic but had everything I needed apart from 1 thing.

No toilet roll

The view when opening the front door

The walk from the main town up the hill to the hotel