Chalet Schmittenbach - Pinzgau Holidays

Service is very good, location 👌 is perfect, and the apartment is so clean.

I can't recommend enough this apartment. We find this apartment very comfy and fully equipped kitchen , bathroom's and bedrooms ( every room was having a smart TV). Very worm and familiar, I was feeling like home here !

Nothing wrong with the place.

Spacious apartment with good facilities. Cleanliness was good and parking space was available.

The reason why I have given a low rating is the for the EUR300 which was charged to my card for deposit. Even though it was refunded, I ended up losing SGD40 for the exchange rate which was used for making the charge versus the exchange rate used for the refund. I don't understand why the deposit amount couldn't be just kept as an authorisation hold and then released once the guest check outs (like most hotels do), instead of actually charging the card and then refunding it. I basically ended up paying an additional amount for absolutely no reason. Please correct this process of yours.

Price: For the amount I paid, this is what I got. Flexibility in terms of cancellation, since I booked well in advance. Parking availability.

Apartment very dim, windows extremely tiny, feels like a basement although a balcony is available. Kitchen furnished, yet no electric kettle. Not an easy walk up the hill with a baby stroller.