Edificio Lotus Loft

Location- amenities and in the middle of Granada area

We travel as Family and for elderly people is no suitable- to many steps and the stairs have glass rails instead of wood or metal

The staff (concierge and cleaning crew - José and Maria) were awesome. The owner: AVOID. Beds were confortable.

The management at this property really needs to re-evaluate their treatment to PAYING guests and employees. I received several insults and threats when I refused to pay (paid 50%) for extra 5 hour of Stay for me and my cat, while I finished my telework shift. I was moved to another apt. Where the A/C did not work well. We were all those hours under a temperature between 25 and 30C. I raised all my complaints timely. When I left the property, I did pay only 50% because I did not receive a proper accommodation. I started receiving calls and messages from the owner. He accused me stealing and threaten to discount the alleged missing payment to his employees. It was merely USD$8. He never took ownership of the problem and expects a full payment when he does not solves issues in a timely fashion. I share this here, as anyone that is paying for a service should not be required to endure insults or pay 100% for mediocre service. I have empathy for his employees and invite anyone that has experienced the same, to file a complaint with Secretaria de Turismo de Cali and cite his National Turism Registration #113689.

Booking.com

The location and the staff are great

Location, easy access, restaurants in the area, safe

No parking on site, parking is around the corner, no part of the property.

Excellent hosts, very kind and helpful. Perfectly clean, modern design, with good amenities. Great location.

Noisy, but that is cost of being in this nightlife location. Traffic noise could be reduced with permanently sealed sound resistant windows.

Very comfortable. Staff is very friendly and accommodating. It was excellent for my first time staying there.

I can't say I didn't like anything. One thing someone may complain about is maybe the noise from outside. Not a problem for me though.