Plaza Egaña sky

Easy check in and friendly host!

Information about payment methods should be more clear.

The apartment is fine, very typical for Santiago in the classic matchbox style (i.e. Ok for short stays/place to crash but not very comfortable if you need to work there). It is right in Plaza Egaña, which was a good location for me, but it can be quite noisy/lots of construction work.

There were a number of hidden fees added to the price, which I didn't see until after booking. It may have been that I didn't see them and the owner did reduce them slightly (so I paid 100,000 pesos for the night) but I have never had this problem before on booking.com and it meant that the stay went from an average price for the area to an expensive one. It was also annoying that I had to pay cash, rather than using a card or doing it through booking.com.

Property is fine . However the owner needs to change aspects of his listings to expect payment in cash . Wants to communicate outside of booking.com and by what’s app.

The owner called to the apartment physically demanding payment in cash - stated in T and C ‘s that could pay by card . He was there for 30 to 40 ‘minutes arguing with us and threatened to throw us out - for what ? Simply wanting to pay as stated in his terms and conditions . I made an official complaint to BC who probably won’t do a thing about it . Listing also inaccurate regarding some amenities inside apartment

locación, clearness

none

The apartment has all the amenities you need for a very confortable stay. the location is one of the great feature of this place, the subway (Metro) can take you wherever you need to go.

location, location, location. the apartment is very well located, it has all that we need during our stay, the supermarket is closed, so the public transportation (metro). the place is very clean but it get dirty very easy, maybe because there are some new constructions and Santiago is a little dirty.

it get dirty very quickly, although it is not the owner fault.