Ottawa Stay Downtown Suites

PANNE DINTERNET DE PLUS DE 48H nous avons trouve que l'appareil de cuisson était très lent ce qui a rendu la préparation des repas très longue

A Localização é excelente

O apartamento estava sujo (principalmente embaixo do sofá), o ar quente da sala e da cozinha parava e voltava do nada, o fogão apenas uma boca funcionava, o banho tinha ser rápido pois a água ficava gelada mto rápido e de noite o apartamento de cima ligava alguma coisa que ficava vibrando a luminária dos quartos.

L'emplacement, la propreté, la taille et l'hôte. Le stationnement est aussi un plus très apprécié surtout en hiver et à quelques minutes du centre ville.

Il faisait trop chaud dans la chambre et la température n'était pas réglable. Un douche téléphone aurait été appréciée

bel appartement très bien situé

Améliorer la qualité de l'entretien et la proactivité du propriétaire

The location of the property was very convenient, with easy access to downtown, restaurants, and grocery stores. However, due to unforeseen reasons, we were unable to stay at the property we originally booked.

Unfortunately, our stay was not possible due to a serious cleanliness issue. Upon arrival, we discovered multiple live bed bugs on the living room couch. This was immediately concerning and unacceptable. As a result, we had to leave the property right away and urgently book another nearby hotel to secure accommodations for the night. This caused significant inconvenience and resulted in us paying nearly double the original cost to stay elsewhere. We have reported the issue to the owner of the property and are currently awaiting a refund from the property owner and/or Booking.com. Given our experience, we would strongly advise future guests to exercise caution.

Exactly as described