Chalet Bergheimat Zermatt

This is a fantastic property with a terrific location within Zermatt, close to the Zermatt-Furi gondola and an unbeatable view of the Matterhorn. The apartment was clean and warm, with comfortable beds and furniture, and with a fully functional kitchen.

The only downside to this property is that the door between the main section of the apartment and the enclosed sitting room requires swipe-card access to enter back into the apartment, and there is no warning on the door to let you know of this. Unfortunately we discovered this the hard way when we were 'locked out' of the apartment into this (non-insulated or heated) room within a few minutes of arriving; we closed the door behind us to keep the warm air in the rest of the apartment, and only then realised it had auto-locked behind us. A sticker or warning sign on the door to keep a keycard on you when you go into this room would have prevented this (and 90 minutes of trying to contact the owner to get back in).

The chalet was perfect for a family of 4. The location is superb. We loved this property and will be very happy to return soon. The staff are responsive and great to deal with. We had a power issue and it was resolved quickly with no fuss.

We only used one of the bathrooms as the other bathroom had a dodgy shower curtain and left the whole bathroom wet. Also, the dryer didn't work. Not a problem just a points to note.

Appartamento molto pulito, ha tutti i comfort necessari, posizione fantastica

Well designed and furnished apartment, modern and clean. The kitchen is fully equipped and ready to use. Location is good, 5 minutes walk from the cable car station to the Matterhorn Glacier Paradise. The apartment is large enough for 4 persons; highly recommended for family holidays.

Not cheap - but then in Zermatt nothing is :-)

Sehr schöne Wohnung. Super eingerichtet.

nichts

Nice view of Matterhorn

Unresponsive and rude staff. Claimed to never received my booking was left outside for almost an hour until Booking managed to contact owner. Hard dormitory style beds. Expect over 20 minute steep walk from station, you can get a bus slightly close to the property however you still need to walk up a steep incline making it unsuitable for those with mobility issues.