Apartmány Trutnov Promenáda

Good location, clean.

-No hot water on arrival. I couldn't contact anyone for about an hour. Then talked to someone who said we have to wait for an hour for the boiler to heat the water. The boiler is shared between two flats so if the other flat uses all the hot water you have none left. I have waited for 4 hours before I could have a shower after a long journey on the first night. -The apartment is for 4 people, there wasn't enough equipment in the kitchen for four people. I asked for more plates when we arrived, noone brought any until the last day. -There were no instructions for the tv, I couldn't get it going and was ignored when I asked. -The WIFI only worked on two phones, not on the laptop. -Overpriced, for what it is. We travel a lot through Europe and hire apartments like this one. We usually pay half of the price for it though. And beware, they charge the tourist tax on top of the payment.

location, room size, comfortable sleep, instructions provided for early checkin and arrival

we were just a little bit confused: first about getting there - the road to parking in front is a cycling road, with some exception for cars; the keys and the appartment doors were not marked (maybe just by placement left-right?), so we tried wrong doors at first. Apart from that the instructions were accurate.

The location was perfect for all the shops and bars. The bathroom was lovely. The bed very comfortable Having an apartment instead of hotel helped alot because it rained the whole time we was there

The back entrance was a mud pit because of the rain.. could do with a walk way.

It’s quite spacious, everything was really clean, the apartment itself was very lovely and comfortable. WiFi worked well. The owner accepted dogs for 200czk per dog per stay what is a great very reasonable price. If I am back to this area I’ll definitely stay there as we truly enjoyed the stay

Honestly all in all it was a great stay and the things that bothered us were very small and it’s really if I pick ; the pressure in the shower could’ve been better, the walls were pretty thin and you can hear the neighbours and the heating like in all Czech buildings was sometimes on and sometimes off, but truthfully it really doesn’t matter. I know you’ll love your stay if you chose to stay there

Location was perfect, close to supermarket, trains and bus station (especially handy if you are planning to climb mountain near by) you can walk along the river and arrive at the old town in 5-10min. It wasn't 5 star hotel but for the price, I thought it was good.