Neptuno Beachfront Apartments

perfect location and communication

Location of the property was lovely, and ease of access to the pool, the living room and kitchen were good size and the balcony shutters and canopy were operatable.

The drawer under the sink had many hairs in it so we never used this drawer One of the drawers in the bedroom shelf also had hairs so we did not use this The door lock from the inside looked like it had been broken off The shutter buttons from the room window were the wrong way round The power of the whole building must have went out several times so I had to flip a switch in the electric board so that electric would come back on in our room The bedside lights could not be plugged in to anything in the wall to work The shower drain was not unblocked so we had to keep the shower on low power every time we used it Cracks in the ceiling of the kitchen and balcony for being a newly refurbished apartment There was an iron but no ironing board! The hairdryer stopped working after the 1st night we stayed! In the room there is a large book with many rules to follow including not using hotel towels for certain activities The door to enter the apartment, when opened, touches the end of the bed in the bedroom! The bedroom should not be the first room you see when entering an apartment We were provided with a washing machine but had to buy our own washing liquid for it The lifts to go up or down were very very small One day there was some kind of meeting on the ground floor reception area and it seem like we were seriously disturbing the meeting while waiting for a lift to go up Switches on the walls of our bedroom and living room didn’t work at all

Fantastic location and beautifully furnished clean apartment. Very comfortable beds and all furnishings of a high standard. Hosts were great at communication and very quick at responding to us before and during our stay. Pool area lovely, very inviting and well maintained.

Quite a bit if street noise at night. Returning to our apartment and had no running water. But this was resolved extremely quickly by communicating with hosts and maintenance was at our door and issue resolved within 5 minutes.

Location

Poor set up no sun beds or chairs around pool making it difficult to socialise with friends

location was ideal

Appartment had very strong odour from sewage made it very uncomfortable to sleep and had to avoid been in the apartment.