Hanami Puerto Alto PA 3-5

La terraza y la piscina

El personal que te atiende, te piden un montón de documentos para alojarte y una foto, por más que hablé con ellos que esto es ilegal por la ley de protección de datos, es denunciable, ellos no te ponen facilidades, esto te lo piden cuando ya has pagado y si cancelas no te devuelven nada del dinero, ya digo es denunciable , os pongo una foto de lo que dice la ley, y que os penséis antes de coger este apartamento. Aparte de esto el apartamento está en sótano y para acceder al portal tienes que subir una cuesta enorme, no te ofrecen parking aunque hay en el edificio, del centro está un poco retirado como 25 minutos andando, no tiene lavavajillas, y muy poco menaje de cocina , la ducha no traga bien se sale el agua , lo único la terraza es amplia, pero las vistas no, ves un tejado, en definitiva creo que hay aparcamientos mejores a mejor precio

Nos ha encantado todo, sus instalaciones, su limpieza , su mobiliario y decoración moderna, la increíble terraza, cama comodísima, no falta de nada para tener una estancia como en casa, los pequeños toques como el café para la llegada, los artículos de limpieza , de higiene son un plus; Las piscinas super bien y los chicos que trabajan en ellas encantadores.( Los niños no quieres salir de ahí ) La ubicación es genial y tienes todo cerca para comprar y comer. El trato del personal inmejorable, siempre atentos ,en especial la chica que nos llevó todo Lucía. Repetiremos seguro. Gracias por todo.

We stayed in the room no.5, the terrace, very white blankets, very pleasant man who fixed problem in bathroom. We asked for extra blanket and got it next day. When you leave you are instructed to lock the room and leave the keys inside at the same time, quite funny. The aircon works perfectly.

First of all ones you pay for the accommodation /we stayed 6 days and paid all/is not the end but just a start. 1/ Before you arrive: you get bombarded by emails, such as Please, double check if the number of persons in your reservation is correct in order to avoid future problems during the arrival. So i recounted 1,2 and send back that Really we are 2 persons. After that comes a mandatory question form, so you have to install their app,take and send them picture of yourself , picture of your ID, address etc. After that mandatory 300 euro deposit, which one has to remind them to get it back. Then you have to sign a contract with them which contains the conditions and rules to be complied with. All that takes a day off your holiday in Spain. 2/after you arrive there are even more restrictions of course. To enter the pool area ,which is fenced and you get a special code to enter through a counting entrance, you have to get heavy deck chair and then put it back, no drinking or eating in the area and practically everything is forbidden, there is a person who is watching that you shower in cold shower every time you enter the pool to swim slowly. One feels like in luxury prison run. 3/the pictures doesnt correspondent with the interior pictures, the design is in a cheep luxury Russian style 4/room no 5 has a view of the roof of a farmacy and street roundabout.

A very comfortable apartment in a great location. The terrace is huge and has different seating in different areas that are very comfortable. The apartment is very well equipped. Excellent air conditioning. Communication with staff was very good . We would definitely recommend

Nothing

Spacious property in an excellent location. Balcony is great and a short walk to shops and the port. The old town was only a 20 minute walk.

Not much really.

Todo en general Sobretodo la terraza

complex,location pool area

a lot of unnecessary rules around the pool