Host & Stay - Seaview Retreat

Location perfect parking great we got another parking card so we could park fine no problem at all , easy to get into property stone though from The beach ! Beautiful views. Can walk into the center.

Unfortunately this is are second time staying I would stay again as we love the location but this time around it wasn’t as clean unsure if this was because we was offered an extra night so could be cleaner’s last min clean such a a lot of dust stains cobwebs the cooker hob doesn’t work on the back hobs but we just used the oven & front hobs the bed mattress like previous comments from the last years does need replacing the springs are comming though the actual mattress so it’s can be easily resolved just by a new mattress. But overall would book again. The location is just perfect. Can see Whitby abbey end of road amazing lit up for Halloween. !

The property was well equipped, warm, internet access, lovely view and very well situated for what we required. The value was good and parking was adequate at the time we attended. Access instruction were clear and precise.

The sofa/bed in the lounge was uncomfortable and the double bed mattress, in our opinion, requires replacing.

The location was great it was also a very bright property very clean a lot bigger then we thought had everything thing we needed so we have booked again

Our last night a new family checked in to one of the other apartments sadly loud and also kept ringing our buzzer for the door by mistake this wasn’t a fault as your end it was just other guests

Clean. Great location overlooking the sea. Lovely ice cream and coffee parlour opposite. Whitby is a great place for a UK holiday, and this is just a short walk into town.

Evening time outside can be very busy and noisy especially motor bikes. Bed not very comfortable. It could have been improved with a bit more local knowledge eg about car parking.

The apartment was lovely, clean, well equipped and well located. It was quiet.

The beds need replacing, they were rickety and uncomfortable. The lounge sofa needs to be better padded in the seats.

Location was nice, great view and lovely short walk to town/beach. Wifi was good and toiletries were good quality. Small cafe over the road was great, and opens late. Well worth a visit for a coffee or ice cream.

The listing stated a parking disc was included, well it wasn't. I called owners, they said oh that's an error, we don't have the discs. They said simply pay for the parking and we'll issue a refund once you send a picture of all your parking tickets. I sent an email as requested 23 days ago as of today (25th June) and confirmed via phone and email by Emma my refund has been issued. Since then I've spoken to Chalie via email multiple times and various colleagues over the phone, they all say the same thing, "I've passed this to the finance team who will issue the refund" I still haven't has my £32 back... it leaves a sour taste to what should have been a nice holiday. On a couple of occasions I received standardised AI replies which didn't help and only intensified my frustration. So look out for those should you need to speak to their customer services. The property overall was okay however beds weren't the best, sofa dreadfully uncomfortable, small spots of blood on the bed sheets which wasn't pleasant.

Lovely, clean and well presented. Everything was immaculate.

Only small issue was the bottom only the bath gets VERY slippy and one of the other families staying took the main front door key so we have a little trouble getting it but we sorted it in the end.

The location to all attractions was perfect and the sea view was beautiful

It was quite uncomfortable, we were exhausted on one night and returned after a full day to relax. The settee was like sitting on wooden boards, extremely uncomfortable.