Spacious Swansea City Retreat

Plenty of space in the bedrooms, TVs worked in all bedrooms for iPlayer and netflix. Washing machine, dishwasher and fridge freezer large capacity. Clean throughout. Plenty of drawers for clothes. The oven worked perfectly well, the iron and ironing board is in good condition. A large sofa which easily held 4 of us while we mirra cast the Olympics to the TV in the evening. Hot water every time for the shower. Plenty of toilet roll and plenty of towels. This house is in a residential area and we were greeted often with a hello and a smile. No issue with noise from the neighbours as it is very quiet. There is a local small shop 20m away and a pub 30m away. Also if you've never visited Swansea the hills are steep once you are north of the bay,

The front bedroom which we didn't use as not required would have been difficult to sleep in as the noise from any traffic or conversation from local residents could be easily heard. Also the curtain in that room didn't cover the whole window. The garden is a small patio rather than a garden, there isn't any seating which wasn't a problem but if you were expecting somewhere for children to play it isn't possible. Again not an issue for us even with 2 nine year olds as we used it as a base to visit family and spend time at the local beaches. Parking on the street is split between areas for resident permit holders and non permit holders. So you may have to park 50m away from the property on occasion which isn't an issue really.

This property has an amazing swimming pool!! As the sink in the kitchen isn't connected to a pipe and the washing machine in the kitchen leaks and is broken so the outcome is a wonderful swimming pool in the kitchen. Enjoy your swim..........

If you want to know what the meaning of disaster means book this property!! The rooms weren't clean with a hard smell of mold 🤢 in all rooms, the hot water didn't work, no hot shower, I have to share with you my experience the first night sleeping there, It was raining outside and in middle the night I started feeling drops of rain on my face 💧 it was dropping in from the roof 😔 the TV screen non of them worked and no wifi and very bad network in the house, this vacation was the worst vocation I ever had! Beds or really not comfortable... So if you want a discussing vacation and waste money then I really recommend this property! Enjoy.......

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The location was on 3 steep hills, the area felt unsafe, the house was tatty in parts, the bathroom floor was tatty, broken tiles, no bath mats, the garden, 20 steps leading to a tiny jungle, it cannot possibly be advertised as a garden. None of the tvs advertised worked, the signal was poor. It's the worst place ive ever stayed at. We arrived at Swansea at 3.30 and received no information or communication on how to access the property, on phoning the property, I was told this information is normally sent between 1 and 2 o'clock but they had been busy and there was an oversight. What a terrible excuse for poor customer service. On entering the property there was a huge puddle of water inside the hallway. The company is solely driven by greed, 24 hours notice informing me to vacate by 10 or there would be a charge of £25 if we hadn't left by 10.15, yet no communication for check in. The house is not worth the money it charges, the area is rough and on most corners people were smoking cannabis. The ground floor bedroom is very noisy, I couldnt sleep due to traffic, cars driving through the night, people talking outside and had to share a room with my daughter. The check in of 4 o'clock is quite late compared to other properties in the area. I wouldn't stay here again and regret booking this property when we could have got somewhere nicer, in a safe area.. I've stayed in several properties and this was easily the worst one. What a waste of £634.

Wasn’t cleaned or poorly cleaned before arrival kitchen sides and cutlery dirty and sink had food in it, bath and bedding had hair in it and front door isn’t very secure.

Excellent customer service. We had been let down with our booking via TIFA stays 1 hour before we arrived. Luckily this house was available. They let us check in early and was very helpful. Lots of outside parking. Quite street. Large house with everything needed.

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