Scotstoun 1 Bed Flat

Klatka schodowa

Kitchen had the essentials, good location

We were incredibly disappointed with the condition of the property during our stay. Upon arrival, the beds were visibly dirty, and the pull-out bed in the living room had noticeable yellow stains, with clumps of hairs around the floor. The kitchen was dusty. To make matters worse, we saw rats around the building, which made us feel unsafe and uncomfortable. Additionally, the microwave was dirty, with what appeared to be curry splashes inside, and the plates were greasy. This meant I had to spend the first night washing pots and dishes just so we could use them during our stay. This was both inconvenient and frustrating. The listing also advertised that Bedroom 1 would have two single beds and a king-size bed. However, this was misleading, as there were simply two single beds pushed together to create the appearance of a king-size bed. This was not what we were expecting based on the advertisement. While we appreciate that people have different standards of cleanliness, this property did not meet our expectations in any way. We expect basic hygiene and comfort when booking accommodations, and unfortunately, this was not the case here. On the first night, we were unable to reach Joe, so we submitted a complaint to Booking.com. The following day, we received a call from Joe claiming he had inspected the property (without informing us beforehand, which we felt was an invasion of privacy) and stated that the property was not dirty, citing video evidence from his cleaners. He also accused us of leaving clothes, pots, and shopping around the property. However, our stay was still ongoing, and naturally, we had personal items out during that time. Despite the unsatisfactory conditions, we were unable to get a refund for the remainder of our trip. This left us with no choice but to continue our stay, as we had already paid and were unable to book elsewhere on short notice. We hope this feedback is taken seriously, as the experience was far below our standards

This is my 3rd time staying here. Comfortable, the staff is very responsive. We arrived at the airport early. We contacted to ask for an early check-in. The owner of the room let us check in early. The room has everything. It is clean and very convenient to travel.

Great location for course at GTG Venue on South Street.

Could not find the heating controls very cold in the flat. Neighbours quite noisy