Holly Lodge - 2 x Kingsize bedrooms with private entrance and free parking-new shower room

Our host provided us with multiple breakfast options.

everything at Holly Lodge was exceptional and very clean

Location

The welcome was initially very warm and helpful, especially as we got lost on arrival and the host assisted us in finding the property. Unfortunately, things went downhill from there. After a long journey, all we wanted to do was settle in, but the house induction felt excessive and overwhelming. We really didn't need instructions on basic things such as flushing a toilet, and at that point we were simply desperate to use the bathroom after a lengthy drive. Throughout our stay there were also numerous messages, including reminders about the heating and offers to enter the property while we were out to do dishes. We felt this was unnecessary and intrusive, as we prefer to relax and enjoy our holiday rather than constantly monitor messages. The departure was particularly disappointing. Our Booking.com confirmation stated checkout was between 10am and 11am, yet we were being shouted at to leave shortly after 10am. This made us feel rushed and uncomfortable. Normally we would strip the beds and leave accommodation spotless, but because we felt pressured to leave immediately, we didn't have the opportunity. I had washed the dishes in the bathroom sink and left them out because I wasn't sure whether the host preferred to use her own dishwasher. What upset us most was being accused of stealing pillowcases. We are honest people and would never do such a thing. Despite explaining this, we received a £50 payment request through Booking.com and further messages suggesting we had failed to follow the house rules and had taken items. This accusation cast a shadow over the remainder of our holiday. We even said that if, by some chance, the pillowcases had accidentally ended up among our belongings, we would post them back immediately. Unsurprisingly, we never found them because we had never taken them. The whole experience left a very unpleasant feeling. What started as a promising stay ended with us feeling treated like criminals.

Property was comfortable and provided everything we needed for a weekend stay. Caroline was welcoming and helpful

A lovely stay in an amazing space. The bedrooms were a great size and well furnished. A great bathroom and amenities. Lovely, friendly host who helped with local recommendations and was very accommodating. Would highly recommend a stay here!

Nothing at all.

die Unterkunft ist sehr gepflegt und in einem schönen neuwertigen Zustand. Die Betten sind sehr gut, auch die Dusche. Die Lage ist sehr ruhig und man kann zu Fuss in wenigen Minuten ins Stadtzentrum gelangen. Alles sehr sauber und die Vermieterin Caroline ist sehr herzlich und äusserst hilfsbereit. Sie gibt Tipps über Restaurants und Aktivitäten und hilft sogar bei der Buchung. Sie ist eine Gastgeberin mit viel Herzblut.

nichts zu bemängeln. Alles bestens.

Immaculate accommodation in lovely surroundings with luxury bedrooms- ideally placed for touring and an easy walk into town. Caroline was an exceptional host throughout our stay. We thoroughly enjoyed our time in Holly Lodge.

Nicely decorated and to a good standard. The beds are very comfortable too.

Extremely clean! Great location! Host was fantastic!!

We loved everything!

Clean, well equipped, spacious, excellent location, close to town centre.

Nothing