Lovely 2-Bedroom Bristol Apartment. FREE PARKING.

Host was not active, no check-in details were sent, spent hours looking for alternative accommodation as the property is no longer available and hasnt been removed from booking.com

It was spacious, comfortable, well equipped and the parking was a bonus. When there was an issue with the key upon arrival the owner responded promptly and it was quickly resolved.

The telephone given in the details was no longer in use and we had to Google the correct number for The Lifestyle office to get in. The shower was leaking and there was a damp patch on the bathroom floor. It smelt damp and musty in the bathroom. Although it was mainly clean. The skirting boards and radiators were very dusty and dirty. Upon arrival there was a sticky coffee stain left on the coffee table and all the light switches had finger marks all over them. It felt like it needed a more thorough clean especially for the money.

The general apartment was nice and comfortable and the free parking was perfect for us. The beds were really cosy and clean.

Unfortunately the kitchen utensils were in pretty bad shape. The pans for example were rusty and not usable. The bathroom was good, but I don't understand how you can leave a moldy shower matt in the shower for your guests. We asked our host about an extra duvet but couldn't find covers for it. We good promised to get some delivered for free but nothing happened. Then we got a note that this would cause an extra fee, which was fine with us, but in the end no one helped and we got ghosted.

The beds were comfortable

It was dirty. I cannot believe it had been cleaned before our stay. As soon as I walked in I noticed a hairball in the doorway of one of the bedrooms. I had to scrub the only baking tray provided before I could use it to cook our dinner. One of the lamps in the smaller bedroom had a huge crack in it, almost broken in half- a safety hazard. The floors were sticky and had crumbs all over. I couldn’t find a brush or mop to clean up. The duvet cover in the smaller bedroom was stained.