Allen Luxury Apartment

Clean and well-appointed: not quite "luxury", but certainly very comfortable. Location worked fine for us as we used it as a base for a visit to the NEC.

Flat could do with a little TLC - paintwork looking a bit shabby in places. Small niggles: no plug in kitchen sink; no dishwasher tablets. Improvised by using a large pan as a washing-up bowl. Many doors in the building! I know they have to be there for H&S reasons, but they are hard work for a mobility-impaired person.

The flat was near the station and seemed quiet. The flat had two bathrooms and two bedrooms.

Whilst the flat did smell clean closer inspection revealed dust in the bathroom, the carpet was dirty and the toilets were also only superficially clean. The door to the balcony was almost impossible to open or lock. Towels offered were not fit for purpose and the shower did not really work. The beds were cheap and creaky. At around 3am I was woken by prostitutes in the ally with men in cars. It was quite scary. Also telling that the Uber driver would not drive up to the flat !

Big spacious apartment close to train station well equipped and very clean and comfortable. Owner met us late to get in which was great

Not alot although decking outside could do some tlc

Great location, clean and tidy, owner very helpful

Only issue was the cooker didn't work

Clean Spacious everything you need for a short stay.

The access and egress into the apartment was extremely frustrating didn’t get much information from the owner. Never got any check in details until I arrived at the property.

Very spacious. Kitchen was well stocked with lots of utensils. Warm.

The bathrooms could do with a deep clean and a re-paint and general tlc. Smell of smoke penetrating through from neighbours.

We booked in for two nights. The rooms were large enough and the place was well stocked. On first sight it looks good. The owner met us at the location. It was only a five minute walk to the indoor market which leads into shopping centre.

We were told the flat was a ground floor one. not true as there were about 15 steps to climb. My sister is disabled. The owner was very polite but we had to call him out twice as the television would only allow us to watch you tube.. He managed to get BBC 1. Which then went off. The second time we waited over two hours for him to arrive. He had no idea what to do. There were no instructions. The settee was hard to sit on and the beds creaked like mad. Without a tv for the night what do you do? We decided we could not stay another night, we were booked for two. I phoned him up in the morning and told him were leaving. It cost a hundred to book a twin room at a hotel for the night. This certainly is not the luxury apartment it is stated to be. Needs comfortable beds and settee and a good working TV.

Apartment size was great. Very clean. Excellent condition.

Took a while to check in.

Location excellent for train station and town centre