Bessemer House Sheffield City

Great space, amazing host, great value for money !

What did I like, hmm, difficult question! The staff are very good at dealing with clients who are irate at the mistakes that Avo Apartments have caused! This shows the 1 bit of good training they have received, and trust me, this is the ONLY bit of good training they have had.

I could write a book on this! I don't ask or expect much from either a hotel or a self catering place apart from a clean room and a good bed, that's it. Everything else I can live with or can negotiate with the management, usually very satisfactorily. I have made few complaints in my 1000's of my stays around the world. First, it took ages to get into the apartment. A minor detail, we got in. I went to use the bathroom, raised the toilet seat and there was excrement under the lid and around the hinges. We complained, they asked for pictures so they could talk to the cleaning staff. No offer to come and sort it out! Any hotel or normal establishment would have been mortified and sent people round immediately. There were ZERO cleaning materials in the apartment to clean up! Next we found that the tap in the bathroom was covered in a thick white mould, we didn't feel safe using this tap to even brush our teeth. At this point I will say that my wife has been undergoing chemo and radiotherapy for a year and is about to have major surgery for a rare cancer. Her white count is incredibly low so can't fight infections. We contacted Avo Apartments again, they said send pictures. Again no offer of staff to clean. Now to the bedroom. My wife asked me to switch on the bedside light. We couldn't find a switch. I leaned over the bed and found where it was plugged in and that was switched on. I tried to trace the power line back to the socket and found the switch. Now this is a classic! In order to reach the switch you had to move the bed! The cable wasn't long enough from the switch to the socket! In the meantime, as we moved the bed, we found a pile of dust and empty bottles as well! Then there was the mattress. Memory foam but demented or no memory! We got in, it collapsed in the middle. My wife and I just kept rolling into each other to the point where my wife made a bed on the ropey sofa. I tried sleeping across it but it was impossible. No sleep.

Clean and tidy. Amazing facilities. Lovely hosts

Nice and big and so relaxing as me&my miss had lovely time

Everything

Everything. No matter how I tried, I couldn't find any fault.

Cigarette stubs st the entrance.

Staff very helpful property was amazing

Property was lovely