Cozy with Character Lovely Central Apartment

Location, bright and spacious

Nothing

Excellent cozy style as it described, very convenient location, pretty clean everywhere in the unit. Unit located on the ground floor, easy to access and kid friendly as well. It is also equipped with smart TV with Netflix, YouTube, Kitchen is fully equipped with all necessary utensils. Staff is friendly and helpful, we ran into small problem, technical staff came within 15 mins to fix. All in all highly recommended if you want to travel to Edinburgh.

Praktisch gelegen.

Sitzmöbel haben die besten Zeiten lang hinter sich. Gebrochene Stuhlbeine, Polster durchgesessen, Messer in der Küche alle stumpf, Türgriff Badezimmer locker, Geruch im Apartment leicht rauchig.

Good location, nice and tidy and clean

Very close to tram and bus stop and easy access to city. A cheerful and bright lounge and main bedroom. Second bedroom smaller but comfy.

Los utensilios de cocina y el horno no estaban limpios. La cama de la segunda habitación se hundía el colchón y era muy pequeña la habitación.

We recently stayed at the “Cozy with Character Lovely Central Apartment” and had a mixed experience. What we liked was the convenient location, which made it easy to explore Edinburgh, and the generally responsive and polite communication from the host. After raising concerns, the team offered a partial refund (covering the cleaning fee and a 10% reduction) and even proposed alternative accommodation, which we appreciated. Their willingness to address the issues constructively was a positive aspect of the stay.

However, there were several serious shortcomings. What we didn’t like was the overall condition of the apartment, which did not live up to the high ratings or price. Upon arrival, we found the place in an unacceptable state of cleanliness: there was mould in both the kitchen and bathroom, dirt and hairs on the floor, sticky surfaces, and most of the kitchen inventory (cutlery, pots, glasses) was dirty and needed to be cleaned before use. The cot provided for our toddler lacked a mattress, rendering it unusable, and the Wi-Fi connection was unreliable throughout our stay. While the host offered to send a cleaner, by that time we had already cleaned parts of the apartment ourselves, and a basic re-clean would not have addressed the structural issues such as mould. At a rate of over £300 per night, this level of upkeep is far below expectations. Overall, while some efforts were made to remedy the situation, the apartment was simply not in a condition that justified its price or its high review score.

Excellent communication from host. Close to tram off Leith.

The apartments is somewhat tired, needs some freshening up with regard to second bedroom’s bed, utensils and cookware, and carpets.