Lonsdale house by Orenda-Luxe

Very close to the promenade. Nice and quiet area. Very comfortable apartment.

The microwave didn’t work but everything else was perfect.

The property had a long list of defects, but we were pleased that the owners were able to move us after two days to a better property. This review concerns Lonsdale House only.

Use of the "Luxe" branding for this property gives a misleading impression. The apartment is shabby and overpriced. Specific issues are: noisy uninsulated floor, sticky dining table, inadequate lighting for the dark decor, unsupported shower tray, leaky shower, windows that couldn't be closed (or opened again once the owners had done a quick-fix), no drinking glasses suitable for water, wine, or beer, incorrect wifi details in the notes, cheap upcycled furniture. I'd urge people to check all the ratings, and not rely on on the headline average. And definitely don't attempt to sleep the theoretical maximum of five people, because there is neither seating nor kitchen utensils for that many. The owners did their best to fix issues, but relied on guests to point things out. They only visit their 14 properties in person typically once a month (we were told), and rely on the cleaners to pick up defects. Somehow, that windows have seized up had escaped their notice. A "Luxe"-branded property requires an attention to detail by the owners that is wholly lacking. We met face-to-face to go through these points but they seemed surprised that I expected issues like these to be addressed pro-actively BEFORE guests arrive.

Good location, and the apartment was well set out and comfortable.

I was unable to remove the subtitles on ITV was wasn't really an issue as we only watched the TV for a couple of hours during our stay.

It was a lovely apartment, everything you needed, very clean, host was very good with communication, exactly as pictures showed and the information on how to get to the property and get was excellent.

A lovely apparent at the quieter end of Llandudno. The apartment was well appointed, clean and ideal for our group.

The owners had provided a fan but as the bedroom windows didn't open the bedrooms and bathroom became a little stuffy. This was noticeable as you entered the apartment. In cooler weather I wouldn't think this would be as apparent.

Nice apartment. Very helpful info with photos on how to find and access the apartment.

The apartment is well appointed and as advertised. The sea view is over a block away and only from a bay window in the kitchen. There are 4 parking spaces for 6 apartments, and it is first come first serve. So you could be without a parking space, and the street spaces are very difficult to find on weekends. Our only real complaint is the severe overpricing making this a poor value. We paid nearly usd 500 for the one night including the cleaning fee! It was a last minute booking that evening. Also, the host requested my credit card info for a deposit which I refused for the one night stay, and I believe this is against booking.com policy? (At least this policy is not disclosed on booking.com in the details when you book). When we awoke Sunday morning, two nearby bakeries were closed, and all restaurants were closed, so we ended up buying packaged goods at the grocery store for breakfast, Overall, if the price was half of what was charged, we would stay here again, otherwise we would pass!