Skyline Central City Centre Apartment Birmingham

I liked where the property was

It was unclean the bedding was old bedding as it had peoples hairs in the bed although when we told the staff they did come and change it for us. It was dirty like the cleaners didn’t bother with it and there was bottles of water with fag butts in on the balcony

Bottles of urine on the balcony. Stains, shower leaked badly. Mattress very uncomfortable poor quality and sheets clean but not great! Broken furniture. General in a poor state for the money

Decent location, apartment was reasonably well equipped. Clean towels etc.

Disgusting stairwell, stank of urine. Carpets were horrifically stained throughout. Bath was badly stained. Toilet didn't flush well. Mouldy dank smell throughout. No lightbulb in bedroom lamp.

The plus points about the apartment were its location to the City Centre and the car parking arrangements which were smooth .

We want our money back! We booked a Superior one bedroom apartment with balcony. Having been met by the host (Adam), he said we were getting an upgrade. He said this on more than one occasion as we were led to the apartment. The "upgrade" was being given a two bedroom apartment, however it was most certainly not superior! The apartment we were given did not have a dishwasher, tumble dryer or a balcony/terrace with garden views, all of which were included in the apartment we booked. Also, there was a lack of basic essentials in the apartment. No teaspoons, a lack of other kitchen utensils and no plugs in either the kitchen sink (making washing up difficult without a dishwasher or a plug) or bathroom sink. The stove top was filthy and so was the oven. The microwave was rusty (which should be condemned). All of the pans have been over used to the extent of rusty scratches all over them. We had already bought food to cook in the apartment for 2 nights out of 3 so we had to go back out to buy a new pan and wooden spoon to cook our dinner! A pan we didn't need! The kitchen cupboard doors were loose and the sofa was dirty with lots of stains all over it. The rug had curled up corners which tired to trip us up! The bed was very small and uncomfortable, springs in the bed moved making you feel like you were in a game of Buck-a-roo where a spring could fire out of the mattress at any point if you moved. They were definitely not the extra long beds as advertised. The wardrobe was falling apart and the bottom drawer fell out when trying to find the iron! The apartment was advertised as semi detached however it had an apartment either side which isn't semi detached and it constantly smelt of smoke in the corridors when we was told by Adam that it's a no smoking building! It also states on the website that cleaning products are provided however there was only half a bottle of cheap washing up liquid and a cheap kitchen roll.

Location and light

No kitchen condiments

The carpets in the hallway