Starlet Apartments Deansgate

The owner will try every way to NOT GIVE BACK YOUR DEPOSIT 100£. PLUS BAD ATTITUDE. Read the reviews before you book this place. I have been to many apartment services I never have had any problems with one of them. NEVER. Let me share my experience with this property. First, the structure to get to the apartment was easy for me. But normally every apartment service I have been they will send me the structure to get in the room before the day of arriving one day. But the owner said she will send it on the check-in day at 2 pm. (the check-in time is 3 pm!) I had to follow up and I keep calling her 4-5 times because I was worried about the structure to get in the room. The room is ok I don’t have any problems with it. Even they said the room has a BALCONY but the door to the balcony couldn’t open. (I didn’t complain or have any problems with it.) Shortcut: I brought the balloon to the apartment because it was my bd and I just want to take a picture with it. I will 2 balloons on the wall with the TAPE Then when I leave the apartment I didn’t take it out 2 BALLOONS on the wall. I called her to ask “ when I will get my return deposit? “ she said not possible because I had a party in the apartment. She said the neighbour complain I had a loud notice at night. It was a lie I had been out the first night and come back to the place at 10 pm and the second night I went to sleep early. So I told her please go check the CCTV. Then after that, she came with the second thing that I had damaged the wall with the glue. (She will come up with everything just to take your deposit) I swear on my life I didn’t use the glue at all! This is the second lie she told me. And I said give me the proof if I have damaged the wall. She sent me the picture with the wall damage, but I don’t believe her. So I said pls send me the wild angle to show me. And she just ignore it. The photo I see is the glue on the wall this is ridiculous because my friend put the tape on her hand.

Apartment inside* was clean and tidy. Decorated freshly. Location was just a 10 minute walk from everything which was great.

Communication was awful not how you run a business at all. I had to message several times regarding check in an still had to chase when arriving. Asking for confirmation of refund deposit was ignored. The balcony is unusable, it shouldn’t state that there is one. it’s covered in bird poo completely on the floor/windows, this can actually be a serious health issue which needs to be sorted.

Bed comfy. Apartment clean INSIDE. Good kitchen set up. Good TV and channels. All fine inside apartment.but I somehow didn't feel safe in there for the one night I was there alone you are in a large block of high Rise NOT MEGA HIGH flats and you feel isolated and like you are in a maze it was strange I wouldn't stay here again unless always with partner but it isn't clean on balcony. I saw a guy trying to Rob a car too. So that's why your car goes in the underground parking. Which is very safe. I basically didn't leave the apartment till my partner came back one cause didn't feel safe two cause would get lost it was that complex getting in and out.. Good pizza place near by though and once out of there very quick access to deansgate the side near market Street marks and Spencer. I think it's a mix of residential rented. Owned and short stay visitors. It is safe to get in at entrances like noone else could get in easy it's just something void and eeiry expressionless and blank there ...

Collecting the keys was the worst nightmare ever!!!! allow about an extra 30 minutes to get into the car park and find your room its like a puzzle. You phone someone who isn't unfriendly , she instructs you and let's you into the underground parking. You have a spot to park. We then spent ages going between 3 doors I think typing in given code but failing to get in . It took us forever it was complicated to say the least. As I said the inner apartment was clean all be it a few hairs in bathroom but nothing major. Enough simple toiletries and I think it had a hair dryer iron and well equipped. Nothing happened to me I just didn't feel safe as I say. The balcony was a f****ing disgrace. Bird poo everywhere and remnants of a hen doo. The poo was soo excessive I showed friends it was totally unhygenic and I asked if they had another flat because of this and they said no and didn't offer any refund. Unpleasant and huge health and safety issue they need to clean what looked like years of pidegeon poo.

really nice apartment with everything you need.

the car park and door codes were very confusing. Woman ‘Ali’ never replied to any messages but would message me when she required more money for the deposit. she was really rude when I required to extend my parking even when I offered to pay for it! she then deducted £12 from my deposit to cover 2 hours of parking. it’s a nice place to stay but the woman was rude so wouldn’t come again.

Modern and trendy apartment, good location to city centre, plenty of space and good use of Wi-Fi.

On arrival we found several things broken or missing from the apartment. The general cleanliness was disappointing as we found marks on the bed sheets and hairs on the bathroom floor, the balcony was covered in bird poo very off putting to look at and certainly made us not use the balcony. I had an accident in the apartment due to no slip mat for the bath being provided and really hurt myself, when I told the host about this there was no response which I found pretty unprofessional.