Ocean Star Apartment Sanur

Very good location, many food selection along the main road, super close to Icon Bali (2 to 3 mins walk). The hotel has a comfortable car which is very convenient to arrange for pickup/drop off from airport or other destinations and the hotel driver drives safely. Very friendly staffs. Best thing the hotel allows extension (with a fee) as we have night flights, the extension allowed us to go to the beach, lunch, no rush, back to hotel to rest and shower before check out in the late afternoon.

Provide better quality shower gel and shampoo and in more quantity. Whatsapp response is a bit slow at times but I guess small hotel/apartment, hence lack of manpower to handle enquiries.

Everything - very obliging happy to do anything for you staff / spacious and modern accomodation .

Bit noisy neighbours in property next door / and barking dog / that’s why I didn’t give 10. Not a bother but paid top price so is why I mentioned it .

Clean,size,location and facilities.

Had to pay a deposit, like a bond. Never before in 50 years of travel. Suggest inspecting room with management on entry to document all issues. Despite paying 1.4m Rp/day( 40mRp for stay),asked to pay 350k Rp for stain on sheet we did not make. Soured whole experience. Made to feel very uncomfortable in last week. Eventually, did not pay once explaining we will never come back.

This apartment was amazing. We only stayed one night but wished we had booked for longer. Facilities very clean and comfortable, the pricing very reasonable, communication top notch and we highly rate this property. Would definitely stay there again

We loved everything at this apartment for our 2 weeks in Bali! The staff are the best! They are kind and caring and really made us feel at home. Our apartment was cleaned every 3 days. The AC, hob, microwave and fridge all worked great. Filtered water is provided in the kitchen that will be changed out when you need more. The king bed was really comfortable and we lived the bed linens and towels! The pool is beautiful and is right outside the sliding glass doors of our apartment (we were in room #1 on the ground floor). The pool water is warmed by the sun and is the perfect 'walk right in' temperature! The shower pressure and heat are excellent. The decor is bright and cheery and tasteful. The room, property and landscaping are in excellent condition throughout. The staff are constantly working around the property keeping everything looking beautiful and running smoothly. The neighborhood is wonderful. It is quiet and relaxing and peaceful. To escape the heat, you can walk 2 minutes to the ICON mall or 2 more minutes to the beach. There are tons of shops, restaurants and cafes everywhere. This is one of the best places we have ever stayed in! Nothing to improve!

We loved everything!!

Great location! There is a beach nearby, everything you need, even a large shopping center. We received a free transfer from/to the airport, which was a pleasant surprise. We were greeted very politely and the staff was hospitable. We received a bouquet upon arrival. Overall, we are satisfied with our stay.

We had to pay an additional fee because the pillow was dirty with makeup - apparently this is the policy of the place and should be taken into account before checking in.

Staff were very accomodating and so friendly, room was very clean with lots of natural light ,the whole building was well maintained would definitely recommend for your stay in Sanur,just a few steps from the new Icon mall.

Nothing i didn't really like but I always had trouble opening the gate after hours 😅

トイレがちゃんと流れる、紙も流せる、シャワーのお湯がすぐ出る、排水溝に水が滞らない、タオルがふかふか、キッチンのスポンジが新品、建付けがちゃんとしている、虫が入ってきにくいよう周辺が整備されている、等々写真からだけではわからない点が、すべて良かった。オーナー様が日本人女性と伺い納得しました。水回りの清潔さ、快適さはとても良かったです。あと、インテリアデザインが真似したいくらい個人的にめちゃくちゃ好みだったので、とても気分よく過ごせました。

ドアのカギを占めるのにコツがいる（ドアを持ち上げながらカギを回さないと閉まらない）。 浴槽があればもっと良かった。