Malavi DV2 top center apartment Ruse

The apartment is fully equipped for a comfortable stay — clean, with comfortable beds, and even a coffee machine with coffee beans. We easily parked the car right by the entrance in a city parking spot. It’s a pity our stay was so short, just one night.

The only thing that is good, although not perfect, is the location.

The building is deplorable, covered in graffiti upon entering, the safe containing the apartment keys was rusty, and the stairs were extremely dirty and neglected. Upon entering the apartment, we were extremely disappointed, as the sheets and comforters were in very poor condition, and the apartment didn't smell good. Although we were grateful to be able to leave our bags before check-in, we decided not to stay because of the repulsion we felt from the beds. I spoke to the owner, who said he would accommodate me in another apartment in the building, but this one was deplorable, so we declined and asked for a refund. This arrived at checkout. He refused, which I thought was very rude, as the problem lay with the host, who didn't keep his accommodation in good condition. We definitely do not recommend it. Thanks to exhausting work with Booking.com, who only provided good service at the end, we managed to get our money back, but not thanks to the host, who also did not recommend it.

The apartment is located in the city center - 5 min walk from the city main square and 10 min walk from the Danube river. The key pick-up was easy and well-communicated. The apartment is very clean and nice. There is a public parking close by the apartment.

Great location, nice apartment with all you need, smart TV in the main bedroom, great comunication with the owner. Self checkin and checkout. Free parking close. Very close to the city center and the Danube walkside.

Heating by air conditioning can be a little difficult, but it was ok after all.