HM - Ribeira São João 5K

La propreté, l’emplacement, les équipements

Rien

Fantastic location. Well equipped apartment that is perfect for a stay in Porto. Great restaurants and a minutes stroll to the Doura and Ponte Luis I

We recently booked an apartment in Porto through Booking.com for a three-night stay, and unfortunately, our experience was far from acceptable. On the day of our arrival, exactly 20 minutes before we were due to check in (around 16:00-17:00) , we received a phone call from the property management informing us that the apartment was not ready. Instead, they offered us a temporary apartment for one night, which was a complete downgrade. The substitute accommodation had only one bed and an old sofa bed, while our original booking was specifically for two double beds and a sofa, as we were traveling with our two young children. When I explained our situation and expressed my frustration, they simply offered to cancel our reservation. As a family of four arriving in a new city with no other options, this was incredibly disheartening. We had nowhere to stay and had no choice but to accept their offer. When we finally arrived at the temporary apartment, the floors were dirty, and there was still garbage left by the previous guests. We were fortunate to encounter the cleaning staff in the hallway, who eventually disposed of the trash, but the situation was less than ideal. The next day, around 12:30 PM, we received a message that our originally booked apartment was ready, but we were already quite far from the city, enjoying our time at the ocean. I informed them we could arrive later in the afternoon, around 5-6 PM. To our surprise, they insisted we move immediately, despite the fact that we had not even completed our booking in the first place and were forced to move due to their error and they even said to move our personal items by themselves (!!!) we then had to take a taxi and go to the apartment we had originally booked but this took us many hours and in the end we lost more than half day of our 2 and half days trip.

Great location near the river, Dom luis bridge and easy access to local area. Tram stop within a few minutes walk to take you to the coast. Lots of restaurants and bars on the doorstep. Live entertainment along the river side every day. Walk through the tunnel to get to the bridge and within a few minutes you are in Vila nova de Gaia. The apartment has everything needed for a short stay.

Some noise which is to be expected from the central location and being in a shared block. Be prepared to walk up hills so not suitable if mobility is an issue.

L’emplacement est parfait pour découvrir la ville de Porto. Les explications données sont très claires, les photos correspondent parfaitement à la réalité.

Le lit manque un peu de confort.

Ubicación y distribución de la casa

Limpieza y estado

Great location near everything. Comfortable apartment with everything needed.

The layout of the room was a bit awkward as required walking over sofa bed to get to hallway to go to the other room and bathroom.

We loved the location - really close to the river restaurants and bridge to cross to the port houses

Good communication with host who met us at the apartment and gave us recommendations for restaurants and places to see. Coffee machine with pods were appreciated. Steep walk to get to the apartment. Towels were thick and fluffy. The bed mattress was not very comfortable. Sofa was small - only a 2 seater. Very close to restaurants and cafès.

Steep walk to get to the apartment. Sofa was small - a 2 seater.