Host Wise - Urban Stylish Flat - Ace Location

Gostamos da experiência de podermos estarmos, quase que na nossa própria casa.

Da localização e das comodidades que os hotéis não podem proporcionar...

The location was as advertised: "Ace Location". Ideally located for exploration of all parts of Porto by foot. On a street with a variety of restaurants. 3 minute walk to Trindade Metro station that connects to every other line (including the aeroporto purple line E!) 6 minute walk to Sao Bento train station for connections to day trips. Always felt safe walking to and from this location, even late at night. Really, truly a superb location. Wifi was great. The 2 space heaters worked very well. The window seat was a nice place to sit.

Kitchen is very poorly stocked with cookware. Or the cookware is in terrible condition. I justified the price to stay at this apartment by planning to do my own cooking most of the 16 days I stayed there. I had to go buy my own pan to cook eggs and also a bread knife. 4 teflon frying pans were so badly scratched that I think it is dangerous to use them and they should be thrown away. There are no containers for storage. No large pots. No sharp knives. Very disappointing and definitely affected my stay in a negative way. Apartment dirty and cheaply furnished from IKEA that has not worn well. Dirty counters upon arrival, a lot of mold in the shower, gross spatters of ??? in the bathroom, a bloody bandaid stuck on the bedroom wall (shame on the guest who did that). Living room rug was really dirty. Dining room shag rug held all sorts of surprise finds by my feet: a corn nut, a 2" plastic gear, pieces of paper and some hard chunks of unidentified dark stuff. Can feel the springs in the thin mattress. Water heater gave me hot water for two 5 minute showers and 1 minute of scorching on a 3rd shower. Other showers barely warm. HostWise was always friendly and reachable - to tell me that they messaged someone "internal" that wasn't available to help me. When I reported a moldy shower, unusable cookware and a dirty rug at the beginning of my stay, they offered to come between 11 and 5:30. I waited until 3pm and no one showed up. I did not consent for them to enter my apartment when I wasn't there. You can make a different choice. When the electronic door lock ran out of battery and locked me out of my apartment, HostWise declined my WA call 6 times, even after I texted it was an emergency. A sweet gentleman at the bar below called them for me and then they had someone text me. I third party managed properties in the future. I paid up front so no recourse. It didn't bother me but it's a VERY noisy apartment.

Location

Everything. It was dirty the toilet flush was broken. The shower was blocked. There was dust and dirt everywhere

Great location in the centre of Porto.

A mirror on the bedroom wall would have been useful, but otherwise a really good apartment.