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10 / 10 Guest Rating

The Secret Garden

295 Calle 12 Sur, La Veleta, Tulum, QROO, 77760, Tulum, MX

The Secret Garden - main view

About the Property

Luxurious Spa Services
Indulge in onsite massages, body treatments, and facials to relax and rejuvenate during your stay at The Secret Garden.

Convenience at Your Fingertips
Enjoy express check-in, express check-out, and dry cleaning/laundry services to make your stay hassle-free.

Charming Guestrooms
With individually decorated guestrooms and complimentary wireless internet access, The Secret Garden provides a cozy and connected atmosphere for guests.

Book The Secret Garden now to experience luxury and comfort in the heart of Tulum.

Facilities & Amenities

Nature reserve
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Firepit
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

24-hour pool accessReservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional5 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

H
HannahnlNL
Verified booking
with friends
Standard Room
Stayed in Feb 7, 2025

"Superb"

9.0

We got a free upgrade to a bigger room because the internet in the first room didn't have good reception. Lily was super friendly, helpful and attentive. We loved to have a little kitchen and the room was beautiful. You feel like you're in a little jungle oasis, yet close to all amentities and in the beautiful district of la veleta.

Be aware that the kitchen has basic equipment, but definitely enough to prep some simple dishes. If we had to mention something negative, the keypad to enter the main door didn't always work, it would be great to have a key.

Helpful?
J
JamesusUS
Verified booking
young couple
Standard Room
Stayed in Jan 27, 2025

"Comfortable but disorganized."

4.0

Room and kitchen were fine.

We arrived at agreed time, but could not enter. Hostes had wrong date in calendar even tough Booking.com had given her correct date. Fortunately the neighbor helped us contact hostess and got her to come and let us in. We also received the incorrect room number and wifi password.

Helpful?
A
AlayuntcaCA
Verified booking
with friends
Standard Room
Stayed in Jan 3, 2025

"Exceptional"

10.0
Helpful?
E
EtiennefrFR
Verified booking
young couple
Standard Room
Stayed in Apr 20, 2023

"Exceptional"

10.0
Helpful?
J
JavierausUS
Verified booking
solo traveller
Standard Room
Stayed in Feb 23, 2023

"Exceptional"

10.0

Super easy, clear and detailed instructions were shared before arrival. They answered all my questions.

I liked everything about this boutique hotel.

Helpful?