Beautiful & Cozy Studio in Akumal Paradise-Wifi, AC

Very well located in Akumal, close to the beach. Accommodation is as described. Support while at the property was excellent.

Excellent location, private beach with sun loungers and umbrellas, amazing snorkeling, very polite and attentive staff.

the dishes could be improved a little.

The location of the property is good, the rest of our experience was terrible and disgusting. This place is a very little house at the back of the building, it looks like something that was used by the housekeepers in the past. Upon arrival the unit had a terrible smell, a mixture of a sewer and mold. We opened all windows and doors trying to get rid of the smell. Later we discovered a small amount of water on the floor of the kitchen and by the entrance wall. The water was the source of the smell of the sewer. I contacted the property manager and the owner, but no one was responding. I cleaned the water and hoped the smell would disappear. It was late, around 9pm, and we wanted to sleep. The manager started to respond and came to the property. New puddles of smelly water started to appear, some maintenance guy came and looked. They closed some valves somewhere and promised no more water would come. It was close to midnight by that time. They assured us they had no other options to relocate us, and we could not find another place to stay at that late hour, so we decided to go to sleep. We woke up a few hours later around 2am. It was raining heavily outside. The smell in the room became unbearable and almost the entire floor was covered in sewer water. We were sleeping in feces. My older daughter had to go and sleep in the car. The other daughter was still sleeping. Me and my wife were trying to contact property and looking for another place to stay for a few hours. By 6am our entire family was up and packed in the car. By 9 am the property manager replied that they are sorry. By 10am they say that they are working on the issue but by that time we were long gone. The property manager is only responsible for the maintenance of the property and can’t answer anything about booking or cancellation, so I’m contacting the owner who is very slow to respond. Now 10 days later I’m still hoping to get my money back. I had to find another place to stay, whatever was available a

The location of the property is good, the rest of our experience was terrible and disgusting. This place is a very little house at the back of the building, it looks like something that was used by the housekeepers in the past. Upon arrival the unit had a terrible smell, a mixture of a sewer and mold. We opened all windows and doors trying to get rid of the smell. Later we discovered a small amount of water on the floor of the kitchen and by the entrance wall. The water was the source of the smell of the sewer. I contacted the property manager and the owner, but no one was responding. I cleaned the water and hoped the smell would disappear. It was late, around 9pm, and we wanted to sleep. The manager started to respond and came to the property. New puddles of smelly water started to appear, some maintenance guy came and looked. They closed some valves somewhere and promised no more water would come. It was close to midnight by that time. They assured us they had no other options to relocate us, and we could not find another place to stay at that late hour, so we decided to go to sleep. We woke up a few hours later around 2am. It was raining heavily outside. The smell in the room became unbearable and almost the entire floor was covered in sewer water. We were sleeping in feces. My older daughter had to go and sleep in the car. The other daughter was still sleeping. Me and my wife were trying to contact property and looking for another place to stay for a few hours. By 6am our entire family was up and packed in the car. By 9 am the property manager replied that they are sorry. By 10am they say that they are working on the issue but by that time we were long gone. The property manager is only responsible for the maintenance of the property and can’t answer anything about booking or cancellation, so I’m contacting the owner who is very slow to respond. Now 10 days later I’m still hoping to get my money back. I had to find another place to stay, whatever was available a

It’s a cute little casita. Close to the beach and a famous snorkeling spot. The property manager was very responsive. Unfortunately I was ill for part of the trip, but it was a comfortable place to recover.

Because the bathroom is so tiny, it’s easy to trip into the shower trying to maneuver around the door to the toilet. It’s a step down and easy to miss, due to the floor and shower tile being the same. There should be a mat between the beds to wipe your feet before getting into bed. There should at least be salt and pepper in the kitchen.

Fantastic location Great little bare bones unit. Love it

Nothing

Location price and comfort.

Beds are old and wore out.

Awesome little units. Everything you need

It's great. Others may not like the basics of this place.

The cottage is small, but comprehensively and excellently furnished. Including the kitchen. There is everything you need.