De Hoorn

It’ very clean and has a lot of natural light. The accommodation was extremely comfortable ie including the furniture . It was great having a nice and large Smart TV. The cupboard space was great.

The corridors tend to smell cause the garbage is collected every day. Also it’s a slightly long walk to the City Center.

The apartment (on the 9th floor) had a wonderful view southward over Leuven. Opening the floor-to-ceiling windows provided a good breeze. Given we were two people, it was useful having separate rooms for toilet/sink and for shower/sink. Because de Hoorn was in the northern part of the city, it was quite quiet, but a healthy walk to the central part of the city and the train station. I liked de Hoorn's provisions for recycling nearly everything!

While there was a washer and dryer for use by all the apartments on the floor, there was no drying frame, so I had to borrow extra hangers to dry the many things I didn't want to use a dryer for. There were also no instructions for using the cooktop or oven, so one had to figure it out. In the end, I gave up trying to use the oven. But there is not alot to complain about, and I'm sure that everyone who stays at de Hoorn will enjoy their stay.

The staff really went out of their way to make the stay easier. Could not recommend the place more.

nothing

The view

No breakfast or shops open late at night.

the apartment is very dirty. the towels were dirty and there are no basic things like hair dryer, hygiene products, etc.

Large & Quiet Room, Very good view. In this time, There was dish detergent and hand soap, but No dishwashing sponges, No kettle, No hair dryer. At first I thought the washer and dryer were equipped in the room, but I was almost disappointed when I did not see them. At last, I discovered that they were in another room across the hallway, which I was able to use.

Although I had told them for my early arrival, I was only told the number of key locker and its opening code by e-mail. So, I had to wait until 3:00 pm just to be sure, but it seemed that the key locker could be opened much ealier time, thus, I wasted quite a bit of time. Also, the check-out scheme was not specified. Because of my schedule, I could not go to Reception during the day on a weekday, so I could not have chance to ask how to check-out. The day before check-out, I asked how to check-out several times by e-mail & text messaging, however I have get no reply. In the end, I just returned the keys to the same key locker at the check-out time, but I still don't know if it was the right thing to do or not.

Excellent stay. The check-in and check-out process was easy and flexible, which I appreciated. Beautiful and spacious loft apartment equipped with everything that you need. The building has many other valuable amenities, including a bar and restaurant. I absolutely recommend this property!