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9.2 / 10 Guest Rating

Hellenhost - Gran Vía

14 Calle de Silva, Madrid, es

Hellenhost - Gran Vía - main view

About the Property

Sustainable Luxury in the Heart of Madrid

Soundproof Rooms for Ultimate Relaxation
Experience tranquility in our soundproof rooms, ensuring a peaceful stay amidst the vibrant city center. Enjoy complimentary WiFi and the convenience of private parking during your visit.

Fully Equipped Apartments for a Home Away from Home
Our units feature air conditioning, a fully equipped kitchen, and a cozy seating area. Relax with a movie on the flat-screen TV or unwind in the walk-in shower with complimentary toiletries provided. Families will appreciate the spacious family rooms and thoughtful amenities.

Family-Friendly Amenities and Nearby Attractions
For families traveling with children, we offer outdoor play equipment and proximity to dining options. Explore nearby attractions such as Gran Via, Plaza de España Metro Station, and more, all within reach from Hellenhost - Gran Vía.

Book your stay now and indulge in the perfect blend of comfort and convenience at Hellenhost - Gran Vía.

Facilities & Amenities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that there is a EUR 35 charge for late check-in starting from 21:00. Please note that the damage deposit applies to the Apartment, Deluxe Apartment, Penthouse Apartment and the Loft. Luggage storage available onsite. Extra fee apply starting from 40 EUR, depending on number of pieces of luggage and durationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional131 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness8.9
Service9.7
Location10.0
Room Quality9.2
Amenities8.7
Value for Money8.9
Food and Beverage8.6
Overall Experience9.7

Select topics to read reviews

M
MohammadaeAE
Verified booking
extended_group
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0
Helpful?
J
JeenaatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Großes Apartment in Top-Lage mit kleineren Schwächen"

7.0

Sehr große und geräumige Unterkunft mit einer hervorragenden Lage direkt im Stadtzentrum. Viele Sehenswürdigkeiten, Restaurants und Geschäfte sind bequem zu Fuß erreichbar. Die Gastgeberin Hellen war sehr freundlich und bemüht, unseren Aufenthalt angenehm zu gestalten.

Die Dachschräge in einem der Zimmer ist sehr niedrig und dadurch etwas unpraktisch. Die Badezimmer sind recht klein. Außerdem hatte die Klimaanlage einen unangenehmen Geruch. Die Kommunikation war teilweise etwas schwierig, da Hellen nicht immer erreichbar war. Uns fehlten beispielsweise zwei Handtücher, auf unsere Nachricht vom Samstag erhielten wir jedoch erst am nächsten Tag eine Antwort. Für eine Unterkunft, die für bis zu 10 Personen ausgelegt ist, waren außerdem etwas wenig Sitzmöglichkeiten vorhanden (ca. 6 Stühle und eine Couch).

Helpful?
C
CostanzoarAR
Verified booking
extended_group
Standard Room
Stayed in Jun 9, 2026

"Excelente opción, MARAVILLOSA UBICACIÓN!! Hermoso lugar!!"

10.0

Como nos recibió la dueña Hellen sumamente cordial y la posibilidad de dejar las maletas guardadas excelente opción!!

Nada que sugerir

Helpful?
A
AzzurraitIT
Verified booking
extended_group
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0
Helpful?
A
AlexaesES
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Exceptional"

9.0
Helpful?
A
AnachCH
Verified booking
extended_group
Standard Room
Stayed in May 20, 2026

"Exceptional"

10.0

Die Unterkunft ist sehr zentral. Ausserdem ist die Ausstattung sehr gut & das Apartment sehr gross. Die Gastgeberin war sehr flexibel & lieb zu uns. Wir konnten sie stets erreichen bei Fragen & sie kam uns immer entgegen, wo möglich. Einfach wunderbar😍

Helpful?
I
IbrahimlyLY
Verified booking
family_with_children
Standard Room
Stayed in May 17, 2026

"Exceptional"

10.0
Helpful?
M
MartaitIT
Verified booking
extended_group
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0
Helpful?
B
BarrygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 12, 2026

"Excellent"

8.0
Helpful?
C
CucaprPR
Verified booking
extended_group
Standard Room
Stayed in May 11, 2026

"FANTASTIC💝"

10.0

We loved Elena the hostess, she was very kind and always available. She was very helpful!!

Helpful?
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