The Lookout Duplex - Bairro Alto

It was in a great area - very central

It was smelly. Bathrooms tight

The place is located in BairroAlto in a tiny street. Most of the drivers did not want to drop off directly at our address as the street is too narrow and they would drop off a street prior. Not much of a big deal other than the arrival and departure day with our luggages. The place is located on the 2nd floor and there is no lift. The staircase makes a lot of noise and it is quite difficult to not make noise as the staircases are loud. The place itself was fine for our 3 night stay, i just wished that they gave more towels but it seems that 1 towel per stay is the way to go. 1 of the wahrooms is very tiny. The location of the unit is on top of a hill so you go get to do a lot of steps and walking. The place has everything you need for your stay!

Our last night was a Friday night and omg, there was a lot of action that night on the nearby streets with parties, cars, etc... and not a lot of sleeping as we could hear everything from outside - the insonorisation is not the best especially that we had to get up really early. The rest of the days was fine!

- The wonderful view - Good location, quiet area - The comfort of the beds

- The incredible incompetence and lack of professionalism of the owners! We paid for the night from Friday to Saturday to arrive at the apartment on Saturday at 10:30 AM after our long night flight from the US (otherwise check-in was only from 03:00 PM) and this was fully agreed with the owners 2 weeks before to meet on Saturday at 10:30 AM at the apartment as we paid the whole night. But the person who was supposed to come for the check-in at 10:30 AM, showed up only at 12:05PM after several exchange of messages to remember him that we were just waiting... We waited 1.5 hours in the street with all our luggage! So we paid 1 night for nothing, and the owners don't offer any reimbursement of this night! Even did not present any excuse, just said "sorry, did not understand correctly". - strong disgusting sewer smell in both bathrooms - smoke sensor simply laying on the kitchen counter next to the toaster, instead of being installed at the ceiling - ventilation in bathroom clogged by dirt while no window - worn doormat in 2 pieces - disgusting Welcome Guide - holed stained sofa - old dried cigarette from previous customer on balcony - no hairdryer while written in booking details